Con Edison ยท 21 hours ago
Human Resources Administrative Assistant
Con Edison is a large energy company seeking an HR Administrative Assistant to support a high-volume HR and Benefits service environment. The role involves handling HR inquiries, processing transactions, and providing excellent customer service to stakeholders.
Responsibilities
Handle a high volume of HR and Benefits inquiries across multiple channels (phone, service requests, in-person, virtual)
Create detailed case logs and track requests using HR systems
Process HR and benefits transactions using multiple software tools
Provide excellent customer service to internal and external stakeholders
Maintain strict confidentiality and ethical standards
Communicate clearly and professionally, both written and verbal
Qualification
Required
High school diploma or GED
Strong organizational and time-management skills
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to multitask and adapt to changing priorities
Maintain strict confidentiality and ethical standards
Communicate clearly and professionally, both written and verbal
Preferred
Background in customer service, call center, HR, or medical billing preferred
Knowledge of HR policies or employee benefits is a plus
Nice to Have: Call center experience
Soft Skills That Matter: Strong written and verbal communication, Team-oriented mindset, Positive attitude, and Willingness to go above and beyond
Company
Con Edison
We provide power to more than 10 million people and businesses across NYC and Westchester.