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Inside Higher Ed · 3 days ago

Educational Technology Analyst

Merced, CA

Full-time

Onsite

Entry, Mid Level

$6,376/mo - $8,065/mo

2+ years exp

Inside Higher Ed is seeking an Educational Technology Analyst to take ownership of Canvas LMS Administration at Merced College. The role involves managing the learning environment, providing technical support, and overseeing LTI integrations and third-party tools to enhance the user experience and drive student success.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules

Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to assure a current and reliable system

Designs, maintains, and updates online help and training content and other digital and print media related to distance learning

Works directly with the Distance Education Committee to plan and coordinate implementation of new technology

Collaborates as the Information Technology representative

Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages

Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education

Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and courses in the LMS

Performs software installations and maintains building blocks required to support the distance education environment

Performs other related duties as assigned

Qualification

Canvas LMS AdministrationSQL knowledgeLTI integrationsHTML5 development.NET developmentDistance education experienceTechnical troubleshootingData analysisEffective communicationRelationship buildingProject management

Required

Associate's degree AND five (5) years of applicable experience

OR Bachelor's degree AND two (2) years of experience

OR High school diploma OR GED AND Journeyman-level professional training AND three (3) years of applicable work experience

OR The equivalent education and experience

Software applications on individual computers and the network

SQL data extraction techniques and reporting

Intellectual property licensing, copyright procedures and regulations

Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring

Operating procedures of computer systems and related equipment

Communicate clearly and concisely, both orally and in writing

Write clear specifications, standards, and operating procedures

Analyze data/telecommunication operating problems to determine causes of malfunctioning systems

Read, interpret, and apply concepts found in complex technical publication manuals and other documents

Perform a variety of technical tasks in the installation and troubleshooting of computer software applications and peripheral equipment

Establish and maintain effective working relationships with those contacted in the course of work

Meet project schedule and timelines

Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

Preferred

Bachelor's degree from an accredited institution

Experience as a student, instructor or trainer in a distance education environment

Familiarity with a Strategic Academic Enterprise software package such as Colleague or Banner

Experience with HTML5 and .NET development

Knowledge of accessibility and usability standards, requirements and laws related to Sections 504 and 508 of the Rehabilitation Act of 1973 and ADA

Benefits

Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more!

Sick leave

Retirement benefits