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Designit · 22 hours ago

Customer Advocacy Engagement Specialist - Security

United States

Contract

Remote

Senior Level

$50/hr - $60/hr

6+ years exp

Designit is a global organization focused on agility, innovation, and collaboration. They are seeking a highly skilled Security Recruitment Engagement Specialist to drive customer recruitment efforts for Microsoft’s Security business, partnering with senior stakeholders to build and execute recruitment strategies that align with business goals.

Brand MarketingConsultingProduct Design

Responsibilities

Own the Security recruitment workstream for customer story lead gathering: from building comprehensive customer lists to executing targeted outreach and mapping to business priorities

Partner cross-functionally with Security Product Marketing Manager, Marketing, Customer Account teams and Customer Advocacy teams to align recruitment efforts with strategic objectives

Identify, validate, and prioritize customer accounts using product usage data, dashboards, and other lead sources

Build and maintain strong relationships with account teams; conduct outreach to assess customer readiness and viability

Provide regular status updates, reporting, and insights to senior stakeholders

Analyze recruitment outcomes and recommend/implement strategic changes to improve conversion rates

Spread awareness by presenting the evidence program and support broader Engines & Experiences initiatives as needed

Operate with a sense of urgency—move swiftly, flag issues, hold stakeholders accountable, and proactively surface risks or blockers

Qualification

Security recruitment experienceCustomer engagement strategiesMicrosoft technologies experienceAnalytical mindsetMultitaskProactiveAccountableCommunication skills