HOTEL EXPERIENCE REQUIRED- Front Desk Clerk Full Time - Flexible shifts - Residence Inn Secaucus, NJ $19 jobs in United States
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Concord Hospitality Enterprises · 5 days ago

HOTEL EXPERIENCE REQUIRED- Front Desk Clerk Full Time - Flexible shifts - Residence Inn Secaucus, NJ $19

Concord Hospitality Enterprises is seeking a Front Desk Clerk at their Residence Inn in Secaucus, NJ. The role focuses on providing excellent hospitality service to guests, handling concerns, and ensuring a positive hotel experience.

HospitalityTourism

Responsibilities

Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures

Qualification

Hospitality experienceGuest service skillsCash handling proceduresCommunication skillsProblem-solving skills

Required

Passion to serve others
Ability to assist guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues
Post guest charges, collect payments and follow all cash handling procedures as required
Handle guest mail and messages with respect to privacy and professionalism
Knowledgeable of the hotel brand and various programs (travel programs, special offers)
Great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Full knowledge of hotel safety and emergency procedures

Benefits

Medical/dental/vision plans
Life insurance
ST/LT disability options
401K options
Tuition assistance
Discounted room rates at Concord managed hotels
Training & development
Career advancement opportunities

Company

Concord Hospitality Enterprises

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Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.

Funding

Current Stage
Late Stage
Total Funding
$16.73M
Key Investors
CIM Group
2026-01-12Debt Financing
2025-10-28Undisclosed· $9.11M
2018-10-01Acquired

Leadership Team

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Brian Cornell
Chief Information Officer
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Company data provided by crunchbase