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GP Strategies Corporation · 3 days ago

Global Client Partner

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

GP Strategies Corporation is focused on protecting and expanding their most valuable relationships with global enterprises investing heavily in learning and talent solutions. The Global Client Partner will drive growth, client retention, and solution innovation while acting as a senior advisor to C-suite stakeholders.

Enterprise SoftwareOutsourcingSkill AssessmentTraining

Hiring Manager

Jennifer Mann

Responsibilities

Deliver ≥ 15 % YoY revenue growth across assigned portfolio

Build multi‑year account roadmaps aligning client business objectives with GP Strategies’ full suite—managed learning, advisory, leadership, technical, and AI‑powered solutions

Originate and lead strategic pursuits (RFPs, sole‑source renewals, expansions) in partnership with sales, solutioning, and pricing teams

Maintain > 95 % gross dollar retention and > 105 % net dollar retention

Cultivate executive‑level relationships, positioning yourself as a trusted adviser on workforce transformation

Drive executive business reviews linking learning impact to enterprise‑level outcomes, reinforcing value and securing renewals ahead of term

Champion generative‑AI, adaptive learning, and data‑driven analytics to improve learner engagement, speed to competence, and ROI

Collaborate with product, tech, and delivery teams to co‑design pilots and scale successful innovations across the account

Represent GP Strategies at industry events, panels, and client forums, positioning us as a thought leader in AI‑enabled L&D

Ensure SLA and KPI attainment; proactively mitigate delivery risks and manage escalations to resolution

Lead commercial negotiations—pricing, T&Cs, contract extensions—while protecting margin and ensuring compliance

Use CRM, CPQ, and sales‑enablement tools (e.g., Dynamics 365, Gong, LinkedIn Navigator) to forecast accurately and drive pipeline discipline

Qualification

Managing global accountsLearning operations expertiseConsultative sellingAI applications in L&DEnterprise CRM proficiencyFinancial acumenInstructional designExecutive presenceNegotiation skills