Brookfield Renewable U.S. · 23 hours ago
Manager, Procedure & Training
United States
Full-time
Remote
Mid, Senior Level
$140K/yr - $150K/yr
7+ years expBrookfield Renewable U.S. is a leading company in the renewable energy sector, seeking a Procedure & Training Manager for their Remote Operation Center. The role involves developing and enhancing operating procedures and training programs to ensure safe and efficient operations of renewable generation and battery energy storage systems, while maintaining compliance with industry standards.
Renewable EnergyRetailSolarWholesale
Responsibilities
Author, update, and standardize ROC operating procedures for wind, solar, and BESS, including:
Fault response, outage detection/triage, derates, alarms, abnormal conditions, and emergency operations
Switching/tagging/lockout–tagout (LOTO) protocols in coordination with site O&M and grid operators
BESS-specific procedures (state-of-charge management, thermal events, EMS/BMS fault handling, fire/life-safety interfaces)
Establish a formal Management of Change (MOC) program for procedure revisions, including stakeholder review, version control, approvals, and effective dates
Maintain a central document repository (e.g., SharePoint) with clear taxonomy, searchability, and controlled access
Drive alignment between ROC procedures and OEM manuals, site SOPs, engineering directives, SCADA/EMS functionality, and compliance requirements
Design and implement a competency-based training program for desk operators:
Onboarding, recurrent training, annual requalification, and delta training for procedural changes
Scenario-based simulations for high-risk/low-frequency events (e.g., system black-start coordination, high-wind cut-out, BESS thermal runaways, solar inverter tripping, grid frequency excursions)
NERC and ISO/RTO role responsibilities (notifications, operating limits, telemetry/AGC, outage reporting)
Build and administer an LMS (or equivalent training records system) with learning paths, assessments, and objective rubrics
Certify Operators for desk readiness; track individual competencies, corrective action plans, and proficiency trends
Facilitate post-incident 'just culture' learning reviews; incorporate outcomes into training and procedures
Work with Compliance to ensure operator practices align with applicable NERC standards, registered entity obligations, and documented responsibilities
Work with Trading/Marketing, Engineering, and Operations to Translate ISO/RTO market and operational rules into desk-level procedures:
Real-time dispatch, telemetering, AGC participation, schedule adherence, curtailment/redispatch, outage submission (planned/forced), derates, ramp rates, ancillary services performance, and settlement-impacting actions
Coordinate with Compliance for internal/external audits; provide records of training, procedures, O&P testing, drill logs, and evidence requests
Act as the primary point of contact for training/procedure evidence during audits and mock audits, including preparation of narratives, samples, and interview prep for operators
Support cyber-aware operations
Define and track KPIs for procedure adoption, training effectiveness, incident response quality, and compliance readiness:
Mean time to acknowledge (MTTA) and mean time to action (MTTA) for critical alarms
Procedure adherence score, training assessment pass rates, rework/corrections, audit findings closure time
Outage reporting accuracy/timeliness; ISO/RTO notification SLAs
BESS operational safety metrics (thermal alarms handled per SOP, SOC management adherence)
Support root-cause analyses (RCAs) for significant events; Lead the training/procedure workstream of RCAs and track closure of corrective actions related to human performance, operating practices, and documentation
Partner with Engineering and SCADA/OT to ensure procedures reflect system capabilities and constraints (EMS/AGC logic, controls, telemetry)
Prepare and deliver high-quality communication (bulletins, playbooks, quick-reference guides) for operators and leadership
Support emergency drills with ISO/RTOs and internal Incident Command, including cross-functional exercises
Qualification
Required
Bachelor's degree in Engineering, Operations Management, Energy Systems, or related field (or equivalent experience)
7–10+ years in power system operations, renewable generation, BESS operations, or utility/ISO/RTO environments
Direct experience creating and governing operating procedures and training programs for control center or plant operations
Strong working knowledge of NERC standards relevant to ROC operations and ISO/RTO processes for real-time operations and outage reporting
Familiarity with SCADA/EMS, historian systems, alarm management, and HMI workflows
Demonstrated experience with incident response, RCAs, and MOC
Excellent written communication, instructional design, and stakeholder engagement skills
A strong personal commitment to continuous improvement
Value excellence in safety and environmental performance
Supports a 24/7 control center; may require off-hours availability for major events, drills, or rollouts
Occasional travel (≤20%) for site visits, ISO/RTO meetings, audits, and training delivery
Preferred
NERC System Operator certification or utility operator certification (or equivalent exposure to operator qualification programs)
Experience with PJM certification process
Experience with battery energy storage operations and OEM/BMS/EMS intricacies
Background in wind turbine controls (curtailment modes, high wind ride-through) and solar inverter/plant controller operations
Experience with LMS administration, simulation platforms, and competency frameworks
Understanding of cyber/OT practices in a control center environment (secure access, change management, evidence logging)
Company
Brookfield Renewable U.S.
Brookfield Renewable U.S develops and delivers renewable power solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Gallagher, CFA
Chief Executive Officer Brookfield Renewable U.S.
Josh Garrett, CFA
Chief Financial Officer, TerraForm Power
Recent News
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