Greystar (International) ยท 18 hours ago
Property Transitions Manager
United States
Full-time
Remote
Mid LevelGreystar is a leading global real estate platform specializing in property management and investment services. The Property Transitions Manager is responsible for overseeing the property transitions process, ensuring accuracy and efficiency while collaborating with various teams to improve workflows and support administrative tasks.
Real Estate
Responsibilities
Responsible for maintaining process of gathering potential new business from the client services team and/or operational team members through communication and Salesforce process
Responsible for maintaining up-to-date and accurate processes for the region in TaskRay/Salesforce PTP as well as providing feedback to national in regard to PTP SharePoint, Greystar Portal Property Transitions page, training material and all other supporting documents. This involves working with operations and support team leaders to confirm changes and updates to the process
Works alongside operations team to continually develop and deploy new transition processes within the region
Reports on the overall success of the process and system, participating in ongoing improvements through review and feedback. Also, creates and deploys reporting through Salesforce on PTP
Mentors and supports the property transitions coordinators in the region while managing the relationships and identifying opportunities for growth and structure for those team members
Maintain a close working relationship with client services group to identify client needs and improve exterior view of transition process. Attend client calls as needed
Initiates and maintains relationships with support service groups and all operational teams. Provides ongoing national account support by maintaining relationships with outside vendors and internal teams
Works closely with the IT department to manage systems and tools used through the transitioning process. Participates in weekly development calls and manages the submission and closure of tickets related to Salesforce and Helpdesk
Keeps management apprised of transition process and system updates on a regular basis through status updates and summary reporting
Provides administrative support for the region, including processing expense reports, scheduling, document preparation, and other administrative tasks to ensure smooth operations
Qualification
Required
Experience in transitions is required
Responsible for verifying accuracy of the property transitions process (PTP) in Salesforce
Continuous evaluation of the regional processes and system workflow
Identifying areas in need of improvement and ways to streamline processes
Works closely with all support service and operational teams to train on tools and processes
Provide administrative support for the division, including expense reporting and other administrative tasks
Responsible for maintaining process of gathering potential new business from the client services team and/or operational team members through communication and Salesforce process
Responsible for maintaining up-to-date and accurate processes for the region in TaskRay/Salesforce PTP
Providing feedback to national in regard to PTP SharePoint, Greystar Portal Property Transitions page, training material and all other supporting documents
Works alongside operations team to continually develop and deploy new transition processes within the region
Reports on the overall success of the process and system
Creates and deploys reporting through Salesforce on PTP
Mentors and supports the property transitions coordinators in the region
Maintain a close working relationship with client services group to identify client needs
Initiates and maintains relationships with support service groups and all operational teams
Provides ongoing national account support by maintaining relationships with outside vendors and internal teams
Works closely with the IT department to manage systems and tools used through the transitioning process
Participates in weekly development calls and manages the submission and closure of tickets related to Salesforce and Helpdesk
Keeps management apprised of transition process and system updates on a regular basis through status updates and summary reporting
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar (International)
At Greystar, we approach investing in, developing, and operating residential real estate with discipline and integrity.
501-1000 employees
H1B Sponsorship
Greystar (International) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase