Gateway Region YMCA ยท 16 hours ago
Association Operations Analyst - Gateway Region YMCA
St. Louis, MO
Full-time
Onsite
Entry, Mid Level
$42K/yr - $49K/yr
2+ years expGateway Region YMCA is one of the leading nonprofit charitable organizations in the St. Louis metropolitan region, focused on nurturing the potential of every child and teen. The role involves serving as an expert user of the payment processing system, providing data analysis, training end users, and ensuring compliance in financial operations.
CharityNon ProfitWellness
Responsibilities
Serve as an expert user of the payment processing system, providing data analysis and cross functional support for designated department leads and various team members across the association
Provide training for end users, supporting staff onboarding as well as annual staff readiness needs
Ensure compliance and consistency in Standard Operating Procedures
Reconcile, resolve, and support collection of Accounts Receivable through monthly monitoring of financial reports
Provide routine communications advising association, district and branch management on the accounts receivable status and write-off potentials
Daily communications with Y team members and customers regarding outstanding balances
Responsible for billing, tracking and reporting of usage, payments and receivable balances related to Third Party agreements
Perform periodic audits and monitor all financial and billing records to maximize monthly revenue and minimize bad debt
Maintain a positive and professional demeanor and appearance with a Servant Leadership attitude
Respond to all customer and community inquiries and complaints in a timely manner
Participate in team meetings as needed
Other duties as needed to support the Association
Qualification
Required
Serve as an expert user of the payment processing system, providing data analysis and cross functional support for designated department leads and various team members across the association
Provide training for end users, supporting staff onboarding as well as annual staff readiness needs
Ensure compliance and consistency in Standard Operating Procedures
Reconcile, resolve, and support collection of Accounts Receivable through monthly monitoring of financial reports
Provide routine communications advising association, district and branch management on the accounts receivable status and write-off potentials
Daily communications with Y team members and customers regarding outstanding balances
Responsible for billing, tracking and reporting of usage, payments and receivable balances related to Third Party agreements
Perform periodic audits and monitor all financial and billing records to maximize monthly revenue and minimize bad debt
Maintain a positive and professional demeanor and appearance with a Servant Leadership attitude
Respond to all customer and community inquiries and complaints in a timely manner
Participate in team meetings as needed
Other duties as needed to support the Association
Bachelor's degree in related field preferred or equivalent combination of education and experience
Previous supervisory experience in customer service is a plus
Min of 2 years YMCA Branch experience is highly preferred
Excellent personal computer skills and experience with standard business software
Adept at Excel; familiarity with Microsoft Office Suite and Google/Gmail Business
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Must have good interpersonal, public relations and communications skills including the ability to make public presentations
Previous experience with diverse populations
Benefits
Health Insurance
Dental and Vision Insurance
403(b) Retirement Savings
Retirement fund of 12% per pay period after 2 years of full time employment
20% Discount on tuition at Missouri Baptist University
Free household membership to YMCA nationwide
Discounts on YMCA programs
Discounts on YMCA Childcare
Company
Gateway Region YMCA
Gateway Region YMCA is a nonprofit charity that focuses on youth development, healthy living and social responsibility.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Charter Communications
2024-09-18Grant
Leadership Team
Judy Abrams
Sr. Vice President and Chief Financial Officer
Jared Beard
Executive Vice President & COO
Recent News
Seattle TechFlash
2025-05-08
St. Louis Business Journal
2025-02-01
Company data provided by crunchbase