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Connecticut Department of Administrative Services · 2 days ago

Office Assistant(Office/On-site)

Hartford, CT

Full-time

Onsite

Entry Level

$48K/yr - $63K/yr

2+ years exp

The Connecticut Department of Administrative Services is seeking an Office Assistant to perform a full range of general clerical and administrative support duties. The role involves ensuring efficient office operations through tasks such as typing, filing, correspondence, report preparation, and customer service.

GovernmentService IndustrySocial Assistance

Responsibilities

Types a variety of materials in relation to other duties or as assigned

Enters and retrieves data on computers, tablets, and other electronic equipment

Sets up and maintains office procedures, filing and indexing systems and forms for own use

Composes routine correspondence

Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format)

Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority

Responds to inquiries from other work units or departments/agencies

Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance

May lead lower level employees in carrying out assigned clerical functions

Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly

Processes a variety of documents in determining routine case status

Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence

Processes purchase requisitions/purchase orders for subsequent action

Prepares payment lists and billing invoices

Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders

Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc

Figures payments, costs, discounts and adjustments using prescribed methods and formulas

Receives monies in various forms such as cash, checks and money orders and prepares for deposit

Maintains inventory and orders supplies

Uses a variety of electronic equipment to perform job functions

Performs related duties as required

Qualification

TypingOffice equipment operationOffice suite softwareCustomer serviceReport writingArithmetic computationInterpersonal skillsOral communicationWritten communication

Required

Two (2) years of general clerical work experience

Proficiency in typing, filing, correspondence, report preparation, record processing, and customer service

Knowledge of office systems and procedures including proper telephone usage and filing

Interpersonal skills

Oral and written communication skills

Ability to perform a full range of clerical tasks

Ability to operate office equipment which includes computers, tablets, and other electronic equipment

Ability to operate office suite software

Ability to schedule and prioritize workflow

Ability to read and interpret complex instructions

Preferred

Experience with Medicaid billing, claims, and/or invoice processing

Experience processing invoices and tracking payments

Experience triaging customer service inquiries and complaints

Experience assigning and overseeing staff schedules

Benefits

Professional growth and paid professional development opportunities.

A healthy work-life balance to all employees!

The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.