DCOMM · 16 hours ago
Dispatcher
Irving,TX,US
Full-time
Onsite
New Grad, Entry LevelDCOMM is focused on operational efficiency and client satisfaction, and they are seeking a Dispatcher to coordinate operations across multiple departments. The role involves scheduling, monitoring job assignments, and acting as the primary point of contact for clients and technicians.
ConstructionCustomer ServiceTelecommunicationsWarehousing
Responsibilities
Coordinate Departmental Operations – Serve as the key liaison between the Bury, Install, and Enterprise teams, ensuring efficient scheduling, tracking, and completion of tasks
Monitor Work Opportunities – Track project timelines and identify additional work opportunities to maximize efficiency for installation technicians
Client Communication – Maintain consistent communication with clients to ensure expectations are met, provide updates, and address concerns promptly
Scheduling & Logistics Management – Dispatch enterprise personnel to job sites, monitor work progress, and ensure timely completion of assignments
Record Keeping – Maintain thorough and accurate documentation of work assignments, communications, and project updates for future reference
Administrative Support – Provide administrative assistance to ensure smooth workflow and department operations
Qualification
Required
Ability to manage schedules, track assignments, and coordinate tasks efficiently
Strong verbal and written communication skills to interact professionally with clients and internal teams
Quick decision-making skills to address scheduling conflicts, service issues, and logistical challenges
Ability to document and track job progress with accuracy
Comfortable working in a fast-paced, changing environment
Ability to prioritize tasks and ensure timely completion with minimal supervision
Maintain a professional and approachable demeanor when interacting with clients and technicians
Availability to work varying schedules, including evenings and weekends, as needed
Ability to sit for extended periods while monitoring and coordinating work schedules
Use of computers, phones, and other office equipment on a daily basis
Ability to occasionally lift up to 25 lbs. for administrative tasks
Work performed in an office setting with frequent communication with field personnel and clients
Ability to work independently and as part of a team in a fast-paced, dynamic environment
Minimal travel; occasional visits to job sites may be required
Preferred
Familiarity with scheduling and workforce management software is a plus
Benefits
Competitive Wages
Paid Training
Health Insurance
Paid Time Off (PTO)
Technology
Company
DCOMM
DCOMM provides cable installation and network monitoring services.
Founded in 2005
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase