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Edward Rose & Sons · 1 day ago

Service Supervisor

Grand Blanc, Michigan, United States

Full-time

Onsite

Mid Level

Edward Rose & Sons is a company dedicated to career development for its team members. They are seeking a Service Supervisor to manage maintenance staff, ensure high-quality maintenance work, and support a positive experience for residents.

Real Estate

Responsibilities

Manage maintenance staff by setting direction, priorities, and schedules

Maintain and execute a preventative maintenance program that minimizes emergency repairs and services

Maintain community inventory, monitor purchase orders, and approve invoices

Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety

Ensure apartment units are ready for new move-ins by conducting inspection and quality control

Meet with team members on a regular basis to discuss strengths and development opportunities

Interview and hire qualified candidates in conjunction with the Community Manager

Take initiative to work alongside the team as necessary to achieve goals

Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance

Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl

May be part of the on-call rotation as needed and available after-hours for emergency needs

Qualification

Multi-family property maintenanceEPA certificationLeadership experienceHVAC experienceCPO CertificationCustomer service skillsBasic computer skillsCommunication skillsOrganizational skillsTime-management skills

Required

Previous leadership experience is required

Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations

EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training)

Ability to prioritize and delegate multiple tasks in a fast-paced environment

Must possess exceptional customer service and communication skills

Must possess excellent organizational and time-management skills

Ability to use various technologies for online training and administrative purposes

Must be willing to respond to emergencies after normal business hours

Able to effectively and professionally communicate with residents and co-workers

Basic computer skills and comfort learning software, apps, and programs

Have reliable transportation and valid driver's license