Epic Certified Applications Analyst and Data Courier Coordinator - 1393 jobs in United States
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Valley Health ยท 12 hours ago

Epic Certified Applications Analyst and Data Courier Coordinator - 1393

Valley Health is a healthcare organization seeking an Epic Certified Applications Analyst and Data Courier Coordinator to implement and maintain Epic systems and databases. This role involves managing complex Information System projects, conducting system investigations, and providing applications support to optimize user experience.

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Responsibilities

Responsible for implementation and management of Epic systems, databases, and applications, by facilitating updates, new releases, and system enhancements, to ensure optimum performance
Responsible for conducting and leading system investigations to determine general feasibility, cost, and alternative system solutions as evidenced by interviewing users to define requirements and objectives of automation
Serves as applications support contact to troubleshoot problems, incorporate end user preferences, ensure the availability of reports and collect other relative information in order to optimize user experience
Serves as the technical resource when assistance is needed for data courier issues and mass migration events
Helps to manage updates to exempted master files and IPG security
Responsible for the Epic change control and data migration process in order to deliver changes and updates to the production environment that are error free and cause no harm to patients or disruption to end users
Responsible for monitoring data courier migrations to ensure that system policy and processes are followed, and for maintaining and updating the list of production approved data couriers
Conducts or participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness
Conducts analysis of new functionality to assess usefulness and determines an implementation schedule in conjunction with established review procedures
Conducts analysis of complex processes as evidenced by collaboration, research, workflow analysis, and data extraction
Participates in all phases of review and testing of new enterprise applications, and updates as evidenced by note and change review; development and execution of test data and scripts; validation of test results; and end user acceptance sign-off; in accordance with documentation standards
Remains current on programming tools, methodologies, and industry standards, by participating in training classes and Epic New Version Training/Continuing Education and uses this information to make recommendations for team and analyst training programs to the Supervisor, Manager, and/or Director, in accordance with department budget and strategic plan
Evaluates requests for service and participates in vendor demos, site visits, and reference calls
Consults with internal customers to validate timeline and assumptions and incorporates validated information into the project plan
Communicates project and team status to teammates and internal and external customers as necessary. Follows standards for on-call, downtime, and request processing
Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy
Follows through the incident and request lifecycle, from inception to completion, in accordance with Epic documentation standards
Escalates status to Supervisor, Manager, and/or Director, in accordance with established standards and as appropriate
Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards
Provides follow through on issues by reaching out to teams in order to facilitate issue resolution or address project constraints
Participates in team meetings, huddles and work groups and provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards
Follows procedures and standards for naming application/system guidelines
Assists with IS projects in order to provide automated solutions that meet operational and business needs using enterprise solutions
Assists in the development and implementation of employee training and mentoring activities
Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures
Assists in maintenance and communication for new version releases and change control processes

Qualification

Epic certificationData Courier AdministrationChange managementHealthcare IT knowledgeMicrosoft OfficeVerbal communicationWritten communicationProject managementTeam leadership

Required

Bachelor's degree or BSN is required for all new hires on or after 1/1/2017
Minimum of four years of experience in an IT or healthcare role is required
Experience in change management is required
Minimum of one Epic certification or accreditation is required
Epic certification or accreditation in assigned module(s) or as specific by the applications required within 6 months of hire
Epic certification or accreditation must remain active for all essential certifications per Epic Corporation standards
Active state license for Registered Nurse or Licensed Practical Nurse must be maintained for all nurses in the role effective 02/01/2018 and any licensed nurses hired into the role effective 02/01/2018
Data Courier Administration certification is required
Knowledge of the regulatory requirements for health system
Competent in Microsoft Office required
Strong verbal and written communication and follow-up skills required
Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required
Ability to lead and mentor application teams required
Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required

Preferred

Experience in intra-system design is highly preferred

Benefits

A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Health savings account & flexible spending account for childcare
Life insurance
Short-term and long-term disability
Professional development
Discounts to on-campus dining

Company

Valley Health

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Valley Health is a non-profit organization that provides healthcare services.

H1B Sponsorship

Valley Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Mark Nantz
President and Chief Executive Officer
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Brad Rogers
COO Valley Health Medical Group
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Company data provided by crunchbase