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Hilltop Community Resources · 9 hours ago

IT Coordinator

Grand Junction, Colorado, United States

Full-time

Onsite

Entry Level

$21.50/hr - $23.62/hr

1+ years exp

Hilltop Community Resources is a non-profit organization dedicated to serving the community. The IT Coordinator provides administrative and logistical support to the IT department, acting as the first point of contact for Helpdesk inquiries and managing service tickets and purchase requests.

CommunitiesConsultingNon Profit

Comp. & Benefits

Responsibilities

Answer the Helpdesk line and assist users with password resets

Create, track, and manage service tickets; escalate all technical issues to TSS staff

Create and track IT purchase requests; coordinate with vendors and finance as needed

Maintain and update the IT Main Calendar, including tracking of software, hardware, and service renewal dates

Assist in managing and tracking IT-related contracts in coordination with the IT and Purchasing teams

Schedule meetings, reserve meeting spaces, and arrange catering or refreshments

Maintain documentation related to service tickets, purchase orders, contracts, and meeting logistics

Provide general administrative support to the IT department, including data entry, invoice coding, and internal communications

Assist with onboarding coordination such as scheduling and equipment preparation

Participate in IT team meetings and cross-functional projects as needed

Qualification

IT supportAdministrative coordinationService ticket managementVendor coordinationDocumentation managementData entryMeeting coordinationCommunication skillsTeam collaboration