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ANB Bank · 2 days ago

Loan Servicing Specialist I, II, or III, Circle

Colorado Springs, CO

Full-time

Onsite

Entry, Mid, Senior Level

$19.25/hr - $28.50/hr

1+ years exp

ANB Bank is a community bank with a commitment to excellence and community support. They are seeking a Loan Servicing Specialist to prepare, process, verify, book, and service all loans and loan documentation for various loan types across the bank's regions.

Financial ServicesInsuranceVenture Capital

Responsibilities

Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm-Leach-Bliley Act (GLBA), as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position

Maintains thorough understanding and continuing knowledge regarding, regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures, including but not limited to, TRID, RESPA, HMDA and any other overlapping areas of compliance related to loan documentation

Assist with and act as a reference point to lending staff in their various loan process and system duties

Delivers quality of service as defined by department standards

Inputs loan information into various operating systems (including Laser Pro and the core system)

Maintains various checklists for documentation compliance

Assists internal customers with various problems, changes and/or inquiries regarding loans in process and/or existing loans and following through to make sure customers needs have been satisfied

Processing and documentation of credit disputes (via E-Oscar or in-person at the branch)

Assist in collection and reporting of HMDA data

Process Non-Originated loan requests and comply with Regulation B and HMDA as required

Researching and resolving loan issues that arise from loan documentation or the core system

Loan suspense, deferred fees and shadow suspense account reconciliation

Escrow account maintenance and disbursements

Non-post research and resolution

Process loan rating changes, non-accruals and charge-offs as needed

Maintain loan rate indexes

Flood insurance approval and tracking to ensure compliance with regulation and bank procedure

Insurance exception tracking including working with insurance vendors to ensure compliance with the bank's procedures

Other duties may be assigned

Qualification

Banking regulations knowledgeLoan processing experienceFiserv proficiencyCustomer service skillsTeam collaborationProblem-solving skillsAttention to detail

Required

One year of prior banking experience; or equivalent combination of education and experience

Basic understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable). Able to meet accuracy, deadline and other goals as set by management

At least two years of prior banking experience; or equivalent combination of education and experience

Proficient understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures

Proficient at assigned job duty within the service team department as well as multiple other job duties within the department. Consistently meet accuracy, deadline and other goals as set by management

At least four years of prior servicing related experience; or equivalent combination of education and experience

Advanced understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures. This person is able to lead trainings for the department on any topic and act as a resource for other team members

Proficient at most or all of the job functions within the servicing team. This person is able to train team members on all servicing team functions and helps the team meet their goals. Exceeds accuracy, deadline and other goals as set by management