FiveStar · 6 hours ago
Shift Leader #7530
Owensboro, Kentucky, United States
Full-time
Onsite
New Grad, Entry Level
$14.50/hr - $14.50/hrFiveStar is a company that focuses on providing excellent customer service and food service. The Shift Leader will assist the store management team in overseeing operations during assigned shifts, ensuring customer satisfaction and training of staff.
Food and BeverageNutritionRetailSnack Food
Responsibilities
Proficient in all customer service representative job responsibilities
Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling)
Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures
Assists in timely and thorough training of customer service representatives
Assists in educating store team on policies and communications
Assist store management team in ensuring inventory control methods are in place, equipment is in good condition, and safety and robbery prevention guidelines are in place
Partners with store management team to assure quality food operation
Follows-up with store employees on communications, up to and including emails, weekly and monthly specials, companywide programs
Responsible for Merchandising up to and including evaluating displays, pricing, promotional signage
Educate store employees
Qualification
Required
Proficient in all customer service representative job responsibilities
Practices and promotes the FiveStar treatment (friendly atmosphere, customer's needs met, suggestive selling)
Partners with FiveStar team to provide customers with service as outlined by the company's policies and procedures
Assists in timely and thorough training of customer service representatives
Assists in educating store team on policies and communications
Assist store management team in ensuring inventory control methods are in place, equipment is in good condition, and safety and robbery prevention guidelines are in place
Partners with store management team to assure quality food operation
Follows-up with store employees on communications, up to and including emails, weekly and monthly specials, companywide programs
Responsible for Merchandising up to and including evaluating displays, pricing, promotional signage
Educate store employees
Professional appearance and a positive attitude
Must be at least 18
Team player, customer focused, honest, hardworking, and excellent attendance
Basic Computer Skills
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation
Ability to work in varying seasonal weather conditions
Company
FiveStar
FiveStar is a family owned convenience store chain owned and operated by Newcomb Oil Co, LLC with over 80 stores in Kentucky, Tennessee and Southern Indiana.
Founded in 1924
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase