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Catena Solutions · 1 day ago

Manager of Creator Operations, contract

Bentonville, AR

Contract

Hybrid

Mid, Senior Level

$45/hr - $45/hr

5+ years exp

Catena Solutions, a major retailer of food, beverage, and CPG products, is currently hiring for a Manager of Creator Operations. This role involves executing brand operations, ensuring brand safety, and developing strategies for creator care within their retail media network.

Business IntelligenceConsultingProfessional ServicesProject Management

Hiring Manager

Devin Clarke

Responsibilities

Execute daily business operations for creator & influencer channel, inclusive of iterative strategy & framework, creator communications, and activation

Execute strategy surrounding brand safety, customer care, and marketing operations with the intent of providing end-to-end white glove service for Creators

Forecast economics of creator efforts, refining roadmaps based on a measurement framework and minimizing risk to the business

Proactively identify potential issues and risks to brand reputation and/or platforms, and develop and implement preventative measures

Determine Creator care success benchmarks and establish methods of measurement and tracking

Manage vendor relationships through managing performance, metrics and identify opportunities for collaboration and mutual growth

Partner closely with cross-functional teams to manage timelines counterparts

Bring a member first attitude to all campaigns and processes

Work closely with product team to understand product roadmap and create comprehensive business plans that align with product launches and updates

Qualification

Influencer MarketingOperations ManagementE-commerce ExperienceStrategic FrameworksEffective CommunicationOrganizational SkillsBuilder MentalityDetail-oriented

Required

Minimum 5+ years of work experience in a related area (e.g. Influencer Marketing/Advertising/Digital, Operations, or e-Commerce and retail)

Established industry relationships and experience working with business and marketing leaders within client organizations, particularly across media, retail, and/or e-commerce

Effective communication skills – you're equally comfortable hopping on the phone with a new potential partner, meeting them in person, or following up (with a “make things happen” attitude)

Highly organized and detail-oriented, with eye towards building new processes and frameworks that enable efficiency and scalability

Builder mentality, ability to build programs from the ground up and self-start with little direction. Forward-thinking and skilled at building proactive strategic frameworks