Fenner Precision Polymers · 1 week ago
Shipping Coordinator - Team Lead
Wilmington, North Carolina, United States
Full-time
Onsite
Mid, Senior Level
3+ years expFenner Precision Polymers is a company focused on providing world-class customer service in the shipping and distribution sector. The Shipping Coordinator will lead the shipping team, ensuring adherence to safety protocols, promoting teamwork, and managing daily operations to meet customer needs efficiently.
3D PrintingMachinery ManufacturingPersonalization
Responsibilities
Demonstrates leadership on adherence to safety systems
Foster a spirit of cooperation and consistency, both internally and externally
Promote departmental and inter-departmental teamwork
Adjust schedule to fluctuate work priorities, as needed
Adapt to change in the work environment to maintain internal and external customer satisfaction
Use all appropriate technology (ERP System / WMS / Microsoft Office) provided, making recommendations when changes may be beneficial
Ability to operate forklift and other material handling equipment
Ability to jump in and help the team during high volume days
Acts as the primary point of contact for all shipping needs, while ensuring there is a functional, proficient backup
Participates in Kaizen events and 5S programs to support our world class endeavor
Ability to logically think through issues and resolve any problems that may arise
Must be able to prioritize tasks and communicate to team members
Lead daily team stand up meetings
Will serve as the Distribution Center Supervisor’s/Manager’s backup
Responsible for onboarding of new team members and ensure a proper training program is in place
Daily monitoring of workload and communicating staffing needs to Distribution Center Supervisor/Manager
Balance the workload evenly amongst the shipping team as priorities change throughout the day
Responsible for accurate shipping documentation (e.g., ASN’s, Export documents, AES filings, etc.)
Processing of returns and customer feedbacks
Proactively communicate with Sales, Planners, Freight Forwarders, and Shipping to ensure fulfillment of orders to our customers
Daily follow up to ensure orders are shipped in a timely fashion and report open orders not shipped
Work with carriers directly to resolve any shipping related issues and escalate when appropriate
Implement standardized work instructions
Recommend improvements related to the shipping process. (e.g., communication methods, technology, and/or processes based on an intimate knowledge of these combined with customer requirements.)
Identify process gaps and implement fixes
Other duties as assigned
Maintain and Promote Fenner Precision Polymers Values and Behaviors at all times
Participates in monthly safety audit and plant-wide safety meetings
Identifies any violations or potential hazards and reports it to manager or safety team member
By utilizing confidential and proprietary resources, schedules and manages daily activities to maximize efficiency and reduce lead time
Provides the required resources to resolve daily issues
Communicates with the appropriate people to ensure customer satisfaction
Ensures adherence to and enforces company policies and procedures
Ensures that direct reports are properly trained
Provides performance feedback and general supervision to direct reports utilizing the Performance Management Program, including individual reviews (90 day, yearly, etc.)
Work with direct reports to develop and support growth toward a formal career plan
Responsible for time and attendance approvals and amendments
Participates and provides input as part of the management team regarding decisions involving hiring, terminations, layoffs, etc
Maintains ISO training checklist and work instructions
Dedicated to LEAN thinking by leading and participating in kaizen or continuous improvement projects (LEAN, leadership development, associate development, etc.)
Documents continuous improvement projects
Qualification
Required
High School Diploma
Three to five years shipping experience
Prior experience in high volume warehouse required
ERP system Experience
Forklift Certified
Ability to operate forklift and other material handling equipment
Demonstrates leadership on adherence to safety systems
Foster a spirit of cooperation and consistency, both internally and externally
Promote departmental and inter-departmental teamwork
Adjust schedule to fluctuate work priorities, as needed
Adapt to change in the work environment to maintain internal and external customer satisfaction
Use all appropriate technology (ERP System / WMS / Microsoft Office) provided, making recommendations when changes may be beneficial
Ability to jump in and help the team during high volume days
Acts as the primary point of contact for all shipping needs, while ensuring there is a functional, proficient backup
Participates in Kaizen events and 5S programs to support our world class endeavor
Ability to logically think through issues and resolve any problems that may arise
Must be able to prioritize tasks and communicate to team members
Lead daily team stand up meetings
Will serve as the Distribution Center Supervisor's/Manager's backup
Responsible for onboarding of new team members and ensure a proper training program is in place
Daily monitoring of workload and communicating staffing needs to Distribution Center Supervisor/Manager
Balance the workload evenly amongst the shipping team as priorities change throughout the day
Responsible for accurate shipping documentation (e.g., ASN's, Export documents, AES filings, etc.)
Processing of returns and customer feedbacks
Proactively communicate with Sales, Planners, Freight Forwarders, and Shipping to ensure fulfillment of orders to our customers
Daily follow up to ensure orders are shipped in a timely fashion and report open orders not shipped
Work with carriers directly to resolve any shipping related issues and escalate when appropriate
Implement standardized work instructions
Recommend improvements related to the shipping process (e.g., communication methods, technology, and/or processes based on an intimate knowledge of these combined with customer requirements)
Identify process gaps and implement fixes
Maintain and Promote Fenner Precision Polymers Values and Behaviors at all times
Participates in monthly safety audit and plant-wide safety meetings
Identifies any violations or potential hazards and reports it to manager or safety team member
By utilizing confidential and proprietary resources, schedules and manages daily activities to maximize efficiency and reduce lead time
Provides the required resources to resolve daily issues
Communicates with the appropriate people to ensure customer satisfaction
Ensures adherence to and enforces company policies and procedures
Ensures that direct reports are properly trained
Provides performance feedback and general supervision to direct reports utilizing the Performance Management Program, including individual reviews (90 day, yearly, etc.)
Work with direct reports to develop and support growth toward a formal career plan
Responsible for time and attendance approvals and amendments
Participates and provides input as part of the management team regarding decisions involving hiring, terminations, layoffs, etc
Maintains ISO training checklist and work instructions
Dedicated to LEAN thinking by leading and participating in kaizen or continuous improvement projects (LEAN, leadership development, associate development, etc.)
Documents continuous improvement projects
Preferred
Basic/Advanced supervisory training required
Yellow belt or higher preferred
Must be familiar with Lean Six Sigma concept
Company
Fenner Precision Polymers
Fenner Precision Polymers is an automated machinery manufacturing company that offers customized solutions for power transmission.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-10-01Acquired
Leadership Team
Steve Lutz
CFO / Divisional Finance Director
Jessica Wadsworth
Sr. HR Business Partner
Recent News
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