Cornerstone Capital Bank · 2 days ago
Mortgage Production Associate
Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a national home lender known for exceptional service and customer satisfaction. The Mortgage Production Associate will assist Loan Officers by managing workflow, ensuring timely closings, and providing outstanding customer service throughout the mortgage process.
Financial Services
Responsibilities
Provide a warm welcome to Realtors and Clients
You will need to monitor and manage workflow to ensure timely closings
Maintain product knowledge and stay up-to-date on changes to market conditions
Comply with all applicable laws and regulations related to mortgage lending
Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
Request and follow up on required documentation from our clients
Disclose and submit loans to the Operations Department – lots of attention to detail
Perform basic income calculations
Provide extraordinary customer service to both internal and external customers
Meet goals regarding time frames - we always close our clients on time
Work within a database
Plan and set up lunch-ins, meetings, etc
Market, service, and promote the Company’s loan products
Qualification
Required
Licensed Production Associate with strong time management skills
Organization
Good work ethic
Outstanding customer service skills
Excellent customer service skills
Strong written and verbal communication skills
Strong computer and technology-related skills
Must be extremely organized
Computer savvy and strong ability to pick up quickly on new systems
Ability to follow up with multiple prospects daily
Strong organizational, problem-solving, and analytical skills required
Professional demeanor
Self-motivated
You will be required to obtain your NMLS license within the first 6 months of employment
Preferred
NMLS license (preferred)
DU is a plus
CRM/Salesforce experience and knowledge of working within a database are a plus
Benefits
Competitive salary
Full benefits package
Potential for a performance-based bonus dependent upon position/department
Company
Cornerstone Capital Bank
We are a team of dynamic, enthusiastic, and service-oriented individuals who want to make banking and mortgages easier for you.