Our Community Credit Union · 2 months ago
Member Service Representative 1
Shelton,WA,US
Full-time
Onsite
New Grad, Entry Level
$17.68/hr - $26.52/hr
0+ years expOur Community Credit Union is dedicated to empowering members and strengthening communities. They are seeking a Member Service Representative I to provide friendly and efficient service to members, assisting with their everyday financial needs and promoting credit union products and services.
Financial Services
Responsibilities
Provide professional, efficient, and accurate teller services, including deposits, withdrawals, loan payments, cashier's checks, and cash advances
Balance your cash drawer daily and resolve discrepancies promptly and accurately
Assist members with account questions, changes, and updates
Promote and explain OURCU products and services that fit members' needs- always with a member-first approach
Maintain the confidentiality, security, and professionalism expected in a financial environment
Collaborate with your teammates to keep operations smooth, secure, and efficient
Support a welcoming branch environment where members feel recognized and valued
Qualification
Required
High school diploma or GED required
6 months–2 years of experience in customer or member service (cash handling experience preferred)
Excellent communication, math, and problem-solving skills
Proficiency with computers, Microsoft Word and Excel, and standard office equipment
Professional appearance, attitude, and conduct
Preferred
Cash handling experience preferred
Bilingual skills a plus!
Benefits
Medical, dental, and vision insurance
Voluntary insurance plans
Flexible Spending Account
Employer-paid life and long-term disability insurance
401(k) plan with generous OURCU contributions
Paid Time Off: vacation, sick leave, and 12 paid holidays annually
Professional development support, tuition assistance, and career growth opportunities
Free Employee Assistance Program (EAP)
Gym reimbursement
Discounted VISA rates and enhanced checking accounts
Employee-led engagement committees
Company
Our Community Credit Union
Charlie Savage, a union leader for the Simpson Logging Company, knew the loggers were being turned away from the local bank for loan requests to buy cars, household appliances, and other basic financial needs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Ihde
Chief Information Officer
Company data provided by crunchbase