Natural Grocers by Vitamin Cottage · 13 hours ago
Facilities Coordinator
US-CO-Golden
Full-time
Onsite
Entry Level
2+ years expNatural Grocers by Vitamin Cottage is seeking a Facilities Coordinator responsible for the communication and coordination of repair and maintenance requests for their retail and corporate locations. The role involves monitoring work orders, dispatching service vendors, and providing support to store managers and team members to ensure timely resolutions of maintenance issues.
Dietary SupplementsHealth CareRetail
Responsibilities
Dispatch outside service vendors through ServiceChannel to address store maintenance issues
Effectively identify reported maintenance related emergencies and notify Facilities Manager to ensure appropriate immediate action is taken
Provide work order status updates to stores for emergency and urgent maintenance calls
Review and follow up on open work orders in ServiceChannel to ensure resolution and closing of tickets is occurring
Update store locations and other related store data in ServiceChannel as required
Assist with training new store managers on the functions and use of the system
Bid services for pricing and create work orders for external vendors as needed
Identify and communicate recurring or failed R&M issues to Facilities Manager
Provide telephone and/or email assistance to stores for troubleshooting maintenance issues
Collaborate with, and provide assistance to store team members in delivering timely solutions while providing World Class Customer Service to internal and external customers
Maintain professional relations at all times in dealing with customers and vendors
Participate in training sessions, and complete all required training assignments for Natural Grocers
Perform related and other duties as assigned by Facilities Manager, including distribution of supplies, maintaining inventory of supplies, and warehouse/office organizing
Qualification
Required
High school diploma, GED or equivalent experience is required
Ability to multi-task and manage multiple incidents or projects simultaneously
Strong time management and organizational skills
Superior computer skills using Windows and Office including Excel
Ability to prioritize and balance changing priorities with attention to detail
Ability to understand service agreements and negotiate prices
Strong communication and interpersonal customer service skills are a must
Strong skills in handling multiple assignments, deadlines and high-pressure situations
Ability to adapt quickly to change
Preferred
Preferred 2 years general office administration experience
Warranty management knowledge and experience is preferred
Benefits
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
Good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Company
Natural Grocers by Vitamin Cottage
For more than 60 years, Natural Grocers has combined the affordability of natural groceries and supplements with free health and nutrition education.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-25IPO
Leadership Team
Todd Dissinger
Chief Financial Officer
Meaghan Scull
Human Resources Business Partner
Recent News
2026-01-06
2026-01-06
Company data provided by crunchbase