Il Fornaio ยท 19 hours ago
Training Manager
Il Fornaio is an Italian restaurant group dedicated to delivering authentic Italian cuisine and exceptional hospitality. They are seeking a passionate and knowledgeable Training Manager to develop and maintain high-impact training programs for employees and managers across all locations.
Responsibilities
Conduct in-restaurant training visits to all Il Fornaio locations, focusing on hourly employee development and hospitality excellence
Facilitate training classes on food knowledge, wine & beverage, service & hospitality, and company standards
Support and develop Certified Trainers and assist with maintaining the Certified Trainer Program
Deliver training and coaching to restaurant management teams as needed
Assist with onboarding and development programs for new hires, including FOH and BOH team members
Maintain training materials, manuals, quizzes, and LMS (Schoox) content
Support the rollout of new menu changes, including training, quizzes, and knowledge checks
Work collaboratively with HR, Operations, and the Director of Kitchen Operations to ensure consistent execution of standards
Travel regularly to restaurants to support ongoing development needs, new initiatives, and brand standards
Represent the Training Department in a professional and welcoming way, fostering a culture of hospitality, learning, and continuous improvement
Qualification
Required
Minimum 2 years of experience in restaurant management, training, or hospitality leadership
Strong knowledge of food, beverage, wine, and service standards
Excellent communication and presentation skills
Ability to travel to all 18 restaurant locations as needed
Strong organizational skills and ability to manage multiple projects at once
Comfortable facilitating classroom training and hands-on learning in busy restaurant environments
Passion for hospitality, teamwork, and developing others
Preferred
Previous experience in training or multi-unit restaurant operations
Familiarity with LMS platforms (e.g., Schoox)
Knowledge of Italian cuisine, wine, and culture
Certified Trainer or leadership development experience
Benefits
Competitive salary
Opportunities for professional growth and development
Travel opportunities across all Il Fornaio locations
A collaborative, people-focused culture
The chance to make a meaningful impact on the guest and employee experience companywide
Company
Il Fornaio
Il Fornaio is a chain of Italian-themed fine dining restaurants.
Funding
Current Stage
Late StageRecent News
Business Journals
2022-11-09
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