Parloa · 18 hours ago
Lead Solutions Engineer - West / Central U.S
Remotely in the USA
Full-time
Hybrid
Senior Level, Lead/Staff
$200K/yr - $280K/yr
7+ years expParloa is one of the fastest growing startups in the world of Generative AI and customer service. As a Lead Solutions Engineer, you will drive revenue by demonstrating the value of Parloa's products and solutions to prospects, collaborating closely with clients throughout the sales process and ensuring a seamless customer journey.
Artificial Intelligence (AI)ChatbotGenerative AIInformation TechnologySaaSSoftwareTelecommunications
Responsibilities
Be responsible for the full spectrum of the technical sales process, including:
Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory
Contribute to improving internal processes, documentation, and ways of working
Advocate for customers needs to influence product roadmap discussions
Collaborate with the Solutions Engineering Team, Enterprise Account Executives, Sales Leadership, product management, customer success, and sales enablement
Attend client on-site meetings, external events, team meetings, and annual events (up to 20-30% expected travel)
Qualification
Required
7-10+ years of experience as a Solutions Engineer, preferably at a SaaS vendor
Deep experience in contact center (CCaaS) or (UCaaS), VOIP, Telephony
Deep experience with enterprise technology stacks - Azure, AWS, GCP, etc
Working understanding of Generative AI and LLMs and competency in prompt engineering and design
Experience with integrating and maintaining APIs
Experience with sales processes, MEDDPIC, and an understanding of how Solutions Engineering plays their role
The ability to learn and master the core product inside and out to build customized demos and prove the value of the Parloa platform
The ability to demonstrate integrations with customer systems, proving technical feasibility and building trust with the customer's technical team
Understanding call flows, voice, and chat design to create and showcase effective conversational AI experiences that meet a customer's communication needs
Designing scalable and robust technical architecture to win the confidence of enterprise IT teams and guarantee the solution's viability
Knowledge of data security and compliance standards to address customer concerns and remove a major hurdle in enterprise sales
Confident presentation and communication skills
Preferred
Experience working with or at Channel, ISV, and GSI partners
Experience managing both client relationships and partnership relationships
Experience working at fast pace startups to help build scalable processes
Benefits
Attractive compensation package with equity.
Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
Flexible working hours, Unlimited PTO and travel opportunities.
Regular team events, game nights, and other social activities.
A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
Company
Parloa
Parloa is a conversational AI platform that enables businesses to automate customer interactions across various communication channels.
201-500 employees
H1B Sponsorship
Parloa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$211.98MKey Investors
Altimeter CapitalEQT Ventures
2025-05-06Series C· $120M
2024-04-24Series B· $66.02M
2023-03-30Series A· $21.81M
Leadership Team
Malte Kosub
CEO & Co-Founder
Alexander Matthey
CTO
Recent News
2025-12-18
2025-12-06
2025-11-22
Company data provided by crunchbase