Junior PC Technician jobs in United States
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Akido Labs · 23 hours ago

Junior PC Technician

positionPomona, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$24/hr - $26/hr

Akido builds AI-powered doctors, serving over 500K patients across California, Rhode Island, and New York. They are seeking a motivated Junior PC Technician to provide first-level technical support and maintain day-to-day technical operations across the organization.

Health CareInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide first-level technical support for hardware, software, and network-related issues
Install, configure, and maintain desktop and laptop computers, printers, and peripheral devices
Support end-users with Microsoft Office 365 tools including Outlook, Teams, OneDrive, and SharePoint
Assist in setting up new employee workstations, accounts, and devices
Maintain accurate asset inventory of IT equipment and software licenses
Perform routine system maintenance, software updates, and troubleshooting
Document support activities, technical solutions, and standard procedures
Escalate more complex technical problems to senior technicians or system administrators
Collaborate with other IT staff to improve support processes and user experience

Qualification

Microsoft Office 365A+ CertificationWindows operating systemsComputer hardwareCustomer serviceHelpdesk systemsProblem-solvingCommunication skillsTeamwork

Required

Provide first-level technical support for hardware, software, and network-related issues
Install, configure, and maintain desktop and laptop computers, printers, and peripheral devices
Support end-users with Microsoft Office 365 tools including Outlook, Teams, OneDrive, and SharePoint
Assist in setting up new employee workstations, accounts, and devices
Maintain accurate asset inventory of IT equipment and software licenses
Perform routine system maintenance, software updates, and troubleshooting
Document support activities, technical solutions, and standard procedures
Escalate more complex technical problems to senior technicians or system administrators
Collaborate with other IT staff to improve support processes and user experience
Strong problem-solving abilities and attention to detail
Excellent communication and customer service skills
Able to work independently and as part of a team

Preferred

Associate's degree or equivalent certification in IT, Computer Science, or a related field
Basic knowledge of Windows operating systems and computer hardware
Familiarity with Microsoft Office 365 (Outlook, Word, Excel, Teams, etc.)
A+ Certification or similar IT credential
Experience with ticketing or helpdesk systems

Benefits

Health benefits
401K
Long-term disability
Life insurance
Paid Leave Program

Company

Akido Labs

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Akido is a care delivery platform based in Los Angeles with the mission to ensure our most vulnerable communities thrive.
dateFounded in 2015
location
Los Angeles, California, USA
people-size501-1000 employees
web-link
https://www.akidolabs.com

H1B Sponsorship

Akido Labs has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$81.62M
Key Investors
Oak HC/FT
2025-05-15Series B· $60M
2020-12-16Series A· $11.2M
2020-12-16Corporate Round· $6.2M

Leadership Team

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Prashant Samant
CEO & Co-Founder
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A
Andrew Poksay
Head of Special Projects
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