Launcher Careers ยท 2 days ago
Office Assistant (HVAC Experience Required)
United States
Full-time
Remote
New Grad, Entry Level
$1,200/mo - $1,200/moOffshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. The Office Assistant plays a key role in supporting daily operations by handling scheduling, customer communication, and administrative tasks that keep the business running smoothly.
Human Resources
Responsibilities
Respond to inbound calls, emails and inquiries professionally
Keep the CRM organized and moving (tag leads, track follow ups, update statuses)
Support customer follow-ups, happy calls, and review requests
Schedule jobs and manage the daily service calendar
Ensure completed jobs are invoiced accurately and on time
Manage onboarding, offboarding, and keep HR records organized
Maintain an accurate and active Google Business Profile, including reviews and photos
Qualification
Required
Experience in an office management or operations role, preferably in home services
Comfortable with scheduling tools and CRM or job management systems
Strong organizational skills and attention to detail
Clear written and verbal communication skills
Ability to multitask and handle a fast-paced environment
Reliable, proactive, and able to work with minimal supervision
Customer-focused mindset with problem-solving skills
Benefits
13th month pay
$500 bonus at 90-days and 14th month bonus contingent on annual performance score
Comprehensive HMO policy, including dependents.
Annual continuing education budget to support professional development
Company
Launcher Careers
At Offshore Launch, we believe talented Filipino VAs deserve more.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase