Grow Therapy · 18 hours ago
Operations Associate, Insurance Operations
United States
Full-time
Remote
New Grad, Entry Level
$114K/yr - $133K/yrGrow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. The Operations Associate will be responsible for building and maintaining systems for submitting insurance applications and rosters, ensuring operational efficiency while collaborating with various teams to enhance service delivery.
Health CareMedicalMental HealthTherapeutics
Responsibilities
Build and maintain automated workflows to keep our processes running smoothly
Design and execute complex analyses to support decision making within Insurance Operations and across departments at Grow
Own and monitor metrics that track the health of our Insurance Operations
Collaborate closely with our Growth, Customer Support, and Technology teams to ensure stellar operational performance and service while we scale
Qualification
Required
Experience in operations or a related field
Strong communication skills
Attention to detail and organization
Ability to build and maintain automated workflows
Experience with complex analyses to support decision making
Ability to own and monitor metrics that track operational health
Collaboration skills to work with Growth, Customer Support, and Technology teams
Problem-solving skills to identify business challenges and recommend solutions
Mission-driven mindset focused on improving mental healthcare
Ability to thrive in a fast-paced, unpredictable environment
Team player with a collaborative nature
Proficiency in spreadsheets, including complex formulas and pivot tables
Command of SQL
Intermediate experience with JavaScript or Python
Preferred
Previous experience with HubSpot, Workato, and/or other automation tools
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Company
Grow Therapy
Grow Therapy is an online therapy platform reimagining access to high-quality, insurance-covered mental healthcare.
Founded in 2020
201-500 employees
H1B Sponsorship
Grow Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
Funding
Current Stage
Growth StageTotal Funding
$178MKey Investors
Sequoia CapitalSignalFireVillage Global
2024-04-08Series C· $88M
2022-09-29Series B· $45M
2022-09-29Debt Financing· $30M
Leadership Team
Jake Cooper
CEO & Co-Founder
Alan Ni
Co-Founder and CTO
Recent News
Crain's New York Business
2025-11-11
Behavioral Health Business
2025-11-01
Company data provided by crunchbase