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Wingspan Care Group · 5 days ago

Assistant Director of Marketing and Communications

Shaker Heights, OH

Full-time

Onsite

Lead/Staff, Director/Executive

$60K/yr - $60K/yr

5+ years exp

Wingspan Care Group is a nonprofit organization that provides a unified network of services to support its member agencies. The Assistant Director of Marketing and Communications is responsible for advancing the organization's mission and brand through strategic marketing and communications efforts, managing projects, and collaborating with internal stakeholders.

CommunitiesHealth CareNon Profit

Responsibilities

Serve as the primary marketing and communications partner for an assigned portfolio of programs, departments, or initiatives

Translate organizational and program goals into effective marketing and communications strategies and plans

Provide strategic counsel to internal leaders on messaging, positioning, and communications approaches

Manage multiple projects simultaneously, ensuring timelines, deliverables, and quality standards are met

Develop clear, compelling, and mission-aligned messaging that reflects the organization’s values and excellence

Ensure consistent brand voice, tone, and visual identity across all materials and channels

Create and oversee content for a variety of platforms, including websites, email campaigns, social media, print materials, presentations, and reports

Edit and review content produced by internal partners or external vendors to ensure accuracy and quality

Collaborate with other members of the Marketing team and provide general administrative support of the Development Division

Develop original content for social media, Mailchimp campaigns and other marketing efforts

Attend Development Division meetings

Attend and support all special events of Wingspan agencies

Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material

Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures

Support the planning and execution of annual campaigns and special events

Other duties as assigned by management

Qualification

InDesignPhotoshopMicrosoft Office SuiteSocial media platformsProject managementCultural CompetencyProfessional & Ethical ConductProblem Solving & Decision MakingService OrientationTechnical ProficiencyInterpersonal CommunicationCollaborationTeamwork

Required

Minimum Bachelor's degree in Marketing, Communications, Journalism, Business, or a related field

Proficiency in: InDesign, Photoshop, Microsoft Office Suite and social media platforms

Commitment to mission and values of the nonprofit agencies

Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date

Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment

Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics

Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language

Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures

Function effectively as a member of a professional team

Recognize problems and responds appropriately and creatively; gathers information and sorts through it to identify and address root cause issues; makes timely decisions

Anticipate, recognize, and meet the needs of others

Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions. Must have proficiency in the Microsoft Office Suite

5-7 years in marketing, communications and/or public relations

Demonstrated experience managing projects, account portfolios and working with multiple stakeholders

Nonprofit experience a plus

Travel and work evenings or weekends as necessary