Maxwell Locke & Ritter LLP · 1 month ago
Firm Support Coordinator
Austin, TX
Full-time
Onsite
Entry Level
$25/hr - $25/hr
2+ years expMaxwell Locke & Ritter LLP is the largest locally owned accounting firm in the Greater Austin area, known for offering exceptional work-life balance. The Firm Support Coordinator will provide a variety of administrative services to support the firm's team members and clients in the Downtown Austin office.
ConstructionAccountingConsulting
Responsibilities
Ensure that the office is clean and ready for guests at all times
Answer and direct incoming phone calls
Welcome and direct any visitors or clients
Administer parking validations
Receive and distribute incoming mail and deliveries
Process outgoing mail, including taking certified mail to the post office as needed
Facilitate courier deliveries
Monitor and distribute e-faxes
Respond to email requests in a professional, timely manner (individual and shared inbox)
Assist with catering setup and clean up as needed
Serve as backup in stocking office and breakroom supplies
Coordinate building access for employees, including requesting and deactivating access cards
Data entry and management in the firm’s practice management and CRM systems
Assist associates and partners in preparing documents for distribution
Assist all associates, partners, and clients by providing a variety of administrative support including regularly assigned duties and other tasks as assigned
Provide backup to other support team members as needed, including occasional backup for our Round Rock front desk
Participate in support team meetings and contribute to ongoing process improvement
Qualification
Required
2-3 years of relevant work experience (experience at a CPA or professional services firm is a plus, but will consider other in-person customer service/hospitality experience coupled with administrative skills)
Must be able to work in-person in our downtown Austin office Monday through Friday, 8am – 5pm
High school diploma or equivalent
Proficiency with Microsoft Office Suite (including Excel) and Adobe Acrobat
Experience inputting and managing data in CRM and practice management systems (HubSpot and CCH Axcess experience is a plus)
Highly motivated team player
Superior organization and project management skills with proven ability to be detail-oriented, appropriately prioritize tasks and meet deadlines
Strong verbal and written communication skills
Ability to work well both independently and with others to help accomplish the overall mission and goals of the firm
Ability to provide a high level of customer service
Ability to adapt to changes in the work environment, including managing competing demands and dealing with frequent change, interruptions, or unexpected events
Excellent problem-solving skills
Ability to maintain a high level of confidentiality
Benefits
PTO: 22 days (increases with firm tenure) plus 8 paid holidays and 2 floating holidays
Paid parental leave and paid bereavement leave
Annual bonus through profit-sharing plan
401(k) plan including profit-sharing contribution
Insurance: medical insurance (cafeteria plan including medical and dependent care flexible spending accounts), dental insurance, vision insurance, term-life and accidental death and dismemberment insurance, short-term disability, long-term disability
Employee assistance program
Continuing professional education
Many more perks and benefits
Company
Maxwell Locke & Ritter LLP
At Maxwell Locke & Ritter, we’ve built our business to address your key milestones—and every moment in between.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Josh Cross
Chief Technology Officer
Anita Motloch
Partner
Recent News
Business Wire
2025-05-23
Company data provided by crunchbase