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Kenan Advantage Group · 21 hours ago

Supply Chain Planner

Independence, OH

Full-time

Onsite

Entry Level

2+ years exp

Kenan Advantage Group is seeking a Supply Chain Planner to facilitate logistics solutions for their customers, creating efficient transportation solutions. The role involves managing inbound and outbound shipments, maintaining equipment balance, generating KPI reports, and ensuring effective communication with customers and the distribution team.

Freight ServiceService IndustryTransportation

Responsibilities

Review inbound and outbound liquid bulk shipments in customers ERP system

Coordinate outbound shipments with customer’s distribution team and KAG resources

Coordinate inbound shipments where applicable to maximize loaded miles for the customer

Maintain equipment balance between plant locations to best serve all end users

Integrate software applications as needed

Generate KPI reports weekly, monthly or as designated by customers and provide analysis and recommendations based on the data

Audit terminal operations as they relate to fleet utility and efficiency

Analyze all operating SOPs and institute continuous improvement reviews

Enhance customer service functionality using IT resources

Provide weekly updates on relevant KAG news and general industry trends/news

Develop and maintain pricing models for tank truck services, incorporating cost structures, customer requirements, and accurate dispatch routes

Maintain a working knowledge of dispatch operations, driver scheduling and load planning to make informed decisions on pricing

Review problematic lanes with drivers/customer to improve efficiency

Review all billing inquiries from the customer with KAG billing team

Perform TMW data entry to assist terminal operations

Report to customer of any circumstance that could affect the service (road blocks, maintenance issues, driver's vacations/medical leaves, accidents, etc.)

For critical customer complaints coordinate a formal response and present findings and recommendations