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Forrest Solutions · 3 days ago

Travel Office Associate

Charlotte, NC

Full-time

Onsite

New Grad, Entry Level

$20.75/hr - $20.75/hr

Forrest Solutions is seeking a Mobile Office Associate to support operations primarily at a call center in Cornelius, NC, with additional on-site support in Charlotte, NC. This role involves handling inbound calls for a warranty center and providing administrative support at client locations such as law firms and financial institutions.

ConsultingCRMInformation TechnologyLegalStaffing Agency

H1B Sponsor Likely

Hiring Manager

Megan Taraborelli

Responsibilities

Handle inbound customer calls for a warranty service center in a professional, courteous, and efficient manner

Provide accurate information, answer questions, and route inquiries appropriately

Document calls and customer information clearly and accurately in internal systems

Maintain a positive customer experience while managing call volume and service expectations

Provide administrative and operational support at law firms and financial institutions in the Charlotte area as needed

Assist with printing, scanning, copying, and document production tasks

Support general office services such as mail handling, file organization, and front-office assistance

Follow client-specific procedures, confidentiality standards, and service-level expectations

Travel between Cornelius and Charlotte locations as needed; flexibility and reliability are key

Adapt quickly to different office environments, systems, and workflows

Represent the company professionally at all client sites

Qualification

Call center experiencePrinting servicesBasic computer proficiencyMultitaskingCommunication skillsInterpersonal skillsAttention to detail

Required

Strong communication and interpersonal skills with a friendly, service-oriented approach

Comfortable driving between locations; reliable transportation required

Ability to multitask, stay organized, and remain calm in a fast-paced environment

High attention to detail and commitment to confidentiality and professionalism

Basic computer proficiency; ability to learn new systems quickly

Preferred

Previous call center experience, particularly handling inbound calls, strongly preferred

Experience with printing, reprographics, or office services is a plus

Benefits

Full benefits eligibility after 60 days of employment

Competitive hourly pay and full benefits after 60 days

Company

Forrest Solutions

Glassdoor3.0

Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm.

Founded in 1976

New York, New York, USA

1001-5000 employees

https://www.forrestsolutions.com/

H1B Sponsorship

Forrest Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)