Sodexo · 15 hours ago
Patient Experience Manager 3
Fayetteville, NC
Full-time
Onsite
Mid Level
3+ years expSodexo is seeking a Patient Experience Manager 3 for Cape Fear Valley Medical Center, a large trauma level III acute care hospital. The role involves overseeing day-to-day patient services operations, ensuring high-quality food services, and maintaining client relationships to achieve financial targets.
CouponsEducationHealth Care
Responsibilities
Have oversight of day-to-day patient services operations
Successfully coordinate all required tasks through subordinate supervisors and frontline staff
Deliver high quality food services in patient meal management operations
Achieve company and client financial targets and goals
Develop and maintain client and customer relationships
Develop strategic plans
Ensure HACCP, regulatory and standards compliance
Have daily interaction with patients, their families and clinical team to ensure patient satisfaction
Create a positive environment
Ensure Sodexo standards are met
Qualification
Required
Bachelor's degree or equivalent experience
3 years of functional experience
work history demonstrating strong employee engagement leadership skills
previous supervisory experience
ability to work collaboratively
culinary production experience
strong background in safety and sanitation compliance
manage multiple priorities
demonstrate professional communication skills
passion for a high level of customer service
enthusiastic and confident
ability to drive employee success to enhance the value of the food and nutrition team
prioritize tasks
exhibit flexibility to take on additional responsibilities as needed
Benefits
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
Company
Sodexo
Sodexo is now the worldwide leader in Quality of Life services.
10001+ employees
H1B Sponsorship
Sodexo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (24)
2023 (12)
2022 (20)
2021 (12)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-05-27Post Ipo Debt· $1.1B
2024-07-25Post Ipo Debt· $488.31M
2002-04-12IPO
Leadership Team
Michael Svagdis
CEO Campus & Government Services
Molly Matthews
Chief Executive Officer, US Healthcare & Seniors
Recent News
2026-01-08
2026-01-08
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