Security Officer - Flex Customer Service jobs in United States
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Allied Universal · 1 day ago

Security Officer - Flex Customer Service

Allied Universal is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. As a Security Officer - Flex Customer Service, you will serve and safeguard clients in a range of industries while providing outstanding customer service and communication.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Provide customer service by following security-related procedures and site-specific policies, and responding to emergency situations when appropriate
Respond to incidents and critical situations in a calm and problem-solving manner to support a secure environment
Conduct regular and random patrols around the premises and perimeter, adapting to various working environments and conditions typical in technology and media locations
Help to deter unwanted activity through visible presence and attentive patrolling
Observe and report any unusual activity or security-related concerns to the appropriate personnel
Work collaboratively with site staff and Allied Universal team members to address issues and support a positive experience for all visitors and employees

Qualification

Customer service experienceAccess control experienceAlarm panel experienceCPR certificationComputer proficiency

Required

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only

Preferred

Customer service experience is preferred
Access control or badge experience is preferred
Alarm panel experience is preferred
Being comfortable using a computer or tablet is preferred
CPR certification is preferred

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase