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Stellantis · 13 hours ago

Solution Architect

Auburn Hills, MI

Full-time

Onsite

Senior Level

5+ years exp

Stellantis is a global automotive company seeking a Solution Architect to shape the vision and roadmap of their Global Service Delivery Platform. The role involves optimizing customer enrollment processes, collaborating with product and business teams, and translating business requirements into functional specifications.

AutomotiveIndustrial ManufacturingRetailTransportation

No H1B

Responsibilities

Responsible for shaping the vision and roadmap of the Global Service Delivery Platform (GSDP), with an emphasis on optimizing the customer enrollment process

Simplify and enhance the customer journey, making it more seamless and user-friendly

Collaborate closely with product and business teams to ensure the platform meets their requirements and is adaptable to evolving customer needs

Drive the future of the platform

Analyze the business requirements and translate them into functional requirements, incorporating comprehensive end-to-end process flows and sequence diagrams

Work with cross-functional supplier teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement

Work in an Agile environment and continuously review the Operational needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks

Partner with stakeholders and users across the organization to inform the product vision, strategy, features, and prioritization

Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders

Lead the product functional design process based on an intimate knowledge of the users and technology

Develop and maintain appropriate tracking and reporting of product performance to evaluate future investment

Daily interactions with solution architects and security team to complete the system requirements per guidelines

Complete the design requirements with cross-functional teams on identified components which includes on-board (ECU’s), Off-board (Server/Client), Channel (Mobile App, Website, Salesforce) & Product teams

Translate product roadmap for Operational Maintenance items (like Bugfix, patches, upgrades, testing) into well-defined product requirements including features, user stories, and acceptance test criteria

Work closely with PMO to ensure proactive resolution of any dependency and blockers along the development lifecycle

Actively engage in Change process by reviewing and providing approval on estimates received from suppliers

Work with validation team on daily basis to review test cases/plan, triage defects and improve the system or/and product requirements

Qualification

Solution ArchitectureIoT Solutions DesignAWS Communication ProtocolsVehicle CommunicationsHuman Machine InterfaceAgile MethodologyTroubleshooting SkillsCross-functional Collaboration