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EyeCare Partners · 1 day ago

Surgery Scheduler

Largo, FL

Full-time

Hybrid

New Grad, Entry Level

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a mission to enhance vision, advance eye care and improve lives. The Surgery Scheduler is responsible for scheduling office-based and hospital procedures, ensuring efficient use of time and resources, and providing detailed information to patients regarding their appointments.

Hospital & Health Care

Responsibilities

Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code

Schedules diagnostic and imaging tests to be completed at PMG

Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency

Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups

Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves

Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR)

Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider

Completes accurate documentation of informed consent with patients for procedures and surgeries as needed

Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients

Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed

Ensures patients have proper medical clearance and pre-surgical testing as needed

Completes pre-procedure phone calls and confirms appointment times with patients via telephone

Ensures completion of assessment for advance directive, including DNR when applicable

Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled

Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors

Assists other members of the department as needed

Other duties as assigned

Qualification

Surgery schedulingCustomer serviceClinical knowledgeMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookExcitement to learnOrganizational skillsWritten communicationOral communicationAttention to detail

Required

High School Diploma or GED Equivalent

Favorable result on Background Check

Basic computer skills

Strong customer service skills

Excitement to learn and grow

Excellent customer service skills with patients, employees, and the public is required

Must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner

Individual must be organized, and be able to manage demanding workload with accuracy

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary

Preferred

Experience in surgery scheduling is preferred

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Company

EyeCare Partners

At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.

Founded in 2015