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Rafiki Coalition for Health and Wellness · 23 hours ago

Program Assistant (Pantry/Community Market)

San Francisco, CA

Full-time

Onsite

New Grad, Entry Level

$26/hr - $28.85/hr

Rafiki Coalition for Health and Wellness is a San Francisco-based nonprofit dedicated to eliminating health inequities and improving the lives of marginalized communities. The Program Assistant for the Rafiki Community Market is responsible for overseeing market operations, managing volunteers, and ensuring a positive experience for participants while coordinating with internal teams and external partners.

Health CareNutritionTherapeuticsWellness

Responsibilities

Responsible for the full operation of the market, including setup, deliveries, distribution, and cleanup

Manage, train, and supervise a team of volunteers, ensuring adherence to guidelines and safety protocols

Ensure proper staging of service areas (unloading, moving, bagging, distributing, storing food appropriately)

Maintain cleanliness, safety, and physical appearance of service areas

Assign volunteer tasks as needed

Ensure the market is a friendly, positive, and respectful experience for all participants

Communicate market updates, needs, and participant feedback to SFMFB and the volunteer team

Promote enrollment through outreach and communications

Ensure accurate and timely data entry into PanDa system or other designated tools

Track enrollment status using Microsoft 365 spreadsheets and coordinate coverage with assigned staff

Ensure accountability and follow-up communication with participants

Manage outreach channels: palm cards, webpage, QR codes, social media, partner events

Coordinate with Development and Programs teams to promote the market and recruit volunteers

Serve as internal point person for program updates, ensuring communications are consistent and aligned across teams

Support preparation of community-facing announcements, signage, and training materials

Provide backup support for Facilities tasks (site readiness, vendor coordination, safety checks, event setup) as needed

Assist with Operations tasks (space booking, documentation, supply management, digital file organization)

Collaborate with Ops team on equipment needs, inventory, and other office support

Qualification

Volunteer managementData entryOutreach coordinationMicrosoft 365PanDa systemCultural humilityCommunication skillsTeam collaboration

Required

Experience in managing and supervising volunteers

Strong communication skills to liaise with the San Francisco-Marin Food Bank and other stakeholders

Ability to manage market operations, including setup, deliveries, distribution, and cleanup

Proficiency in data entry and management using PanDa and Microsoft 365

Experience in outreach and community engagement

Ability to maintain cleanliness, safety, and physical appearance of service areas

Strong organizational skills to track enrollment status and coordinate coverage

Ability to promote enrollment through various outreach channels

Experience in preparing community-facing announcements and training materials

Ability to provide backup support for Facilities and Operations tasks

Company

Rafiki Coalition for Health and Wellness

Rafiki Coalition for Health and Wellness is a health, wellness and fitness company based out of 601 Cesar Chavez, San Francisco, California, United States.

Founded in 1986