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Pandora · 19 hours ago

Intern, Retail Sales & Operations

New York, NY

Internship

Onsite

Intern

$18.50/hr - $18.50/hr

Pandora is the world's largest jewellery brand, specializing in the design, crafting and marketing of accessible luxury jewellery. As a Process Optimization Intern, you will support the development and enhancement of retail processes while collaborating with teams to tackle real projects that shape the business.

Manufacturing

No H1B

Responsibilities

Support the development, documentation, and enhancement of standardized retail processes

Conduct time & motion studies, root cause analyses, and workflow observations to identify improvement opportunities

Assist with the rollout of process pilots in select stores, collecting data and feedback to measure impact

Build and maintain process maps, SOPs, and visual aids using tools like Visio or Miro

Analyze operational data to support decision-making using Excel, PowerBI, or similar analytics platforms

Partner with store teams, field leaders, and cross-functional departments to understand pain points and propose solutions

Support the creation of training materials and communications related to new process implementations

Collaborate on labor planning, retail standards, or customer experience projects to drive continuous improvement

Qualification

Process optimizationData analysisMicrosoft Office SuiteTime & motion studiesRoot cause analysisEagerness to learnTeam collaborationCommunication skillsProblem-solving skillsOrganizational skills