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Klarna · 1 week ago

Communications Manager

United States

Full-time

Remote

Mid Level

$126K/yr - $161K/yr

Klarna is a company focused on providing innovative payment solutions, and they are seeking a Communications Manager to shape and execute consumer communication strategies. The role involves translating complex financial concepts into engaging narratives and managing media relations to enhance Klarna's brand presence.

E-CommerceFinancial ServicesFinTechPaymentsShopping

Responsibilities

Shape and execute consumer communication strategies that educate shoppers about Klarna’s products, services, and responsible spending tools

Translate complex financial concepts into clear, engaging narratives that position Klarna as a trusted shopping and payments partner

Develop and execute consumer communication strategies that reinforce Klarna as a smart way to pay

Own and drive media relations, pitching Klarna’s innovations and financial tools to press

Lead in-market product education with external PR agencies for high-impact execution

Support product and merchant launches, financial education initiatives, and shopping tools

Monitor media coverage, consumer sentiment, and trends to identify opportunities and mitigate risks

Collaborate cross-functionally with marketing, communications, merchant success, and leadership teams

Qualification

Consumer communication strategiesFinancial communicationMedia relationsAgency experienceProduct benefit communicationCuriosityData-drivenCollaborationAdaptability