RSR Group, Inc. · 1 week ago
Credit Specialist
Winter Park, FL
Full-time
Onsite
Entry Level
1+ years expRSR Group, Inc. is focused on maximizing accounts receivable turns and collecting payments. The Credit Specialist will manage a portfolio of receivables, collect payments on delinquent accounts, and resolve payment discrepancies while communicating effectively with customers.
FinanceProduct ManagementWholesale
Responsibilities
Contacts customers via phone and email, to collect payment for past due amounts
Reviews daily aging report for assigned accounts receivable portfolio and identifies/prioritizes customers requiring follow-up, then performs proper follow-up collection efforts to reduce Days Sales Outstanding and minimize the percentage of receivables that are past due
Handles customer inquiries and provides customer service, including initiating customer payments via ACH or credit card, and providing account reconciliations and account statements when requested
Researches and addresses inquiries about payment discrepancies on customer accounts and resolves cash application issues
Updates regularly scheduled department delinquency reports
Keeps management informed of key developments on accounts
Reviews credit override requests throughout the day and approves orders, as warranted
Develops relationships with internal and external customers and works closely with cross-functional counterparts in the Sales and Accounts Receivable Departments to address cash application, credit limit, and collections issues on customer accounts
Analyzes credit limits on customer accounts as needed and forwards recommendations to the Credit Manager for review
Documents all customer correspondence in the system
Qualification
Required
One year of prior experience in collections or accounts receivable
Solid understanding of customer terms and aging buckets
Preferably experience with business-to-business (B2B) collections
Effective verbal and written communication skills
Ability to multitask, solve problems, and manage time efficiently
Team-oriented and self-motivated
Ability to work independently
Organized with a strong attention to detail
Ability to prioritize tasks
Proficiency with Outlook
Knowledge of Excel and Word
Company
RSR Group, Inc.
RSR Group, Inc. is a nationwide distributor of firearms and shooting sports accessories.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase