ABA Centers of America · 1 day ago
Sales Operations Analyst
Fort Lauderdale, FL
Full-time
Onsite
Mid Level
$95K/yr - $110K/yr
3+ years expABA Centers of America is the nation's fastest-growing provider of autism care, focused on delivering high-quality Applied Behavior Analysis (ABA) therapy. The Sales Operations Analyst will play a crucial role in enhancing sales effectiveness by enabling data-driven decision-making, developing reports and dashboards, and conducting performance analysis to support business growth.
Health CareHome Health CareHospital
Hiring Manager
Tatiana Ferrer
Responsibilities
Design, build, and maintain reports and dashboards in Salesforce to track KPIs, sales performance, pipeline health, conversion metrics, and revenue trends
Partner with Business Development leadership to define, refine, and evolve key metrics that align with company objectives and go-to-market strategy
Conduct detailed analysis of sales data including pipeline movement, activity metrics, conversion rates, and forecasting accuracy to identify patterns, risks, and opportunities
Support quarterly and annual planning processes through data modeling, territory and quota analysis, and forecast development
Collaborate with Marketing, Finance, and Operations to ensure data integrity and consistency across systems and to provide actionable insights that improve campaign performance and lead-to-close conversion
Deliver regular reporting packages and executive-level dashboards, as well as ad hoc analyses, to support strategic decision-making
Develop and document standardized reporting definitions, processes, and governance practices to ensure accuracy and consistency across all Business Development reporting
Monitor data quality within Salesforce and other reporting platforms, identifying gaps or inconsistencies and partnering with stakeholders to resolve them
Build and maintain self-service analytics tools and dashboards to empower sales leaders and front-line teams with real-time insights
Provide insights and recommendations to improve sales productivity, shorten deal cycles, and increase pipeline velocity based on data-driven findings
Support the development and tracking of sales incentives, compensation plans, and performance metrics to help align and motivate the Business Development team
Assist in evaluating and implementing new tools, data sources, or automation technologies that improve reporting, forecasting, and operational efficiency
Qualification
Required
3+ years of experience with Salesforce Sales Cloud and Salesforce Reporting
3+ years of experience in sales operations, business analytics, or similar data-focused roles, ideally within a SaaS, healthcare, or high-growth environment
Hands-on experience building dashboards and reports in Salesforce (Lightning preferred)
Willingness to submit to drug and background screenings
Strong analytical skills with experience in data modeling, forecasting, and pipeline analysis
Deep understanding of sales metrics, funnel conversion, pipeline velocity, forecasting methodologies, and revenue reporting
Experience with Salesforce data structures, including building and customizing reports, dashboards, and fields
Advanced proficiency in Excel or Google Sheets for data analysis, forecasting, and scenario modeling
Demonstrated ability to translate data into meaningful visualizations and actionable business insights
Strong collaboration skills with experience working cross-functionally across Business Development, Marketing, Finance, and Operations teams
Excellent written and verbal communication skills with the ability to present complex information to non-technical stakeholders
Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment
Preferred
Experience with Tableau, and Power BI is preferred but not required
Experience with SQL or other data querying languages is a plus
Experience supporting incentive compensation, territory planning, or sales planning is preferred but not required
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
Company
ABA Centers of America
ABA Centers of America is a hospital and healthcare service provider for autism spectrum disorder.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Barnett
President & Chief Executive Officer
Javier Cabrera
Chief Technology Officer
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