Tech Army, LLC ยท 15 hours ago
QA Analyst
Tallahassee, FL
Contract
Onsite
Mid Level
3+ years expTech Army, LLC is a company focused on delivering quality software applications. The QA Analyst will be responsible for developing and executing test plans, ensuring quality assurance metrics are defined and tracked, and providing quality process training to technical staff.
ConsultingIT ManagementSoftwareStaffing Agency
Hiring Manager
Jaris Dumag ()
Responsibilities
Develop System Test Plans and conduct multi-week system test scenarios to verify correct operation of changes across sales, activity, validation, billing, and inventory tracking processes
Assist with the selection and integration of a test tracking/management tool
Witness vendor and/or conduct unit and integration tests to verify enhancements and corrections, and document results
Research system incidents and anomalies and report findings to the Information Resource Manager
Track client and vendor defect reports to closure following configuration management practices
Prepare and submit Software Change Requests for enhancements or system corrections
Review, comment on, and follow up on development documentation including Requirement Specifications, Design Documents, User Manuals, and planning documentation
Assist users in defining required software enhancements and communicate needs to vendor management and software developers
Work with the Information Resource Manager and Managers to develop testing schedules, train analysts, and maintain defect reporting and escalation processes
Support development of Software Quality Assurance (SQA) policies and procedures
Assist in training project staff and SQA personnel
Provide direction to SQA Analysts on SQA responsibilities
Educate users on features and enhancements of vendor software products
Perform related duties as assigned
Provide exceptional customer service to all internal and external stakeholders
Qualification
Required
Bachelor's degree in computer science, Information Systems, or related field, or equivalent work experience
Minimum of 3 years of systems development, testing, and/or business experience
Develop System Test Plans and conduct multi-week system test scenarios to verify correct operation of changes across sales, activity, validation, billing, and inventory tracking processes
Assist with the selection and integration of a test tracking/management tool
Witness vendor and/or conduct unit and integration tests to verify enhancements and corrections, and document results
Research system incidents and anomalies and report findings to the Information Resource Manager
Track client and vendor defect reports to closure following configuration management practices
Prepare and submit Software Change Requests for enhancements or system corrections
Review, comment on, and follow up on development documentation including Requirement Specifications, Design Documents, User Manuals, and planning documentation
Assist users in defining required software enhancements and communicate needs to vendor management and software developers
Work with the Information Resource Manager and Managers to develop testing schedules, train analysts, and maintain defect reporting and escalation processes
Support development of Software Quality Assurance (SQA) policies and procedures
Assist in training project staff and SQA personnel
Provide direction to SQA Analysts on SQA responsibilities
Educate users on features and enhancements of vendor software products
Perform related duties as assigned
Provide exceptional customer service to all internal and external stakeholders
Preferred
Ability to exercise independent judgment
Knowledge of the client's systems (preferred)
Knowledge of ticketing and bug-tracking systems
Ability to communicate system capabilities and limitations to users and department leadership (with guidance)
Ability to communicate client requirements and direction to software vendors (with guidance)
Working knowledge of data processing principles and terminology
Proficiency in word processing, spreadsheet, and email applications
Ability to create detailed test scripts, document test activity, and audit reports to verify system integrity (with guidance)
Ability to understand complex system processes and communicate with technical and non-technical personnel
Strong organizational and task prioritization skills
Ability to keep the supervisor informed of key information related to job responsibilities
Benefits
10 National Holidays
2 Weeks PTO (=10 days)
1-week Sick Leave (=5 days)
$5/hr Health & Welfare Stipend
401(k) Eligibility
STD, LTD, Accidental & Life Insurance (Upon eligibility)
Company
Tech Army, LLC
Tech Army, LLC is an 8(a) and DBE certified industry leader with over 30 years of success in providing IT consulting and end-to-end IT staff augmentation services.
51-200 employees
H1B Sponsorship
Tech Army, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Jay Narang
Chief Executive Officer
Company data provided by crunchbase