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UAMS - University of Arkansas for Medical Sciences · 16 hours ago

IT Support Services Assistant

Fayetteville, AR

Full-time

Onsite

New Grad

$14/hr - $14/hr

The University of Arkansas is a prominent educational institution dedicated to research and community service. They are seeking a part-time IT Support Services Assistant to provide hands-on technical support in areas such as Desktop Support, CCTV Support, and Audio/Visual Support, while fostering a positive work environment among peers.

EducationHealth CareNon Profit

No H1B

Responsibilities

Providing hands-on technical support for Information Technology Services

Supporting Desktop Support, CCTV Support, and Audio/Visual (AV) Support

Maintaining collegial, harmonious working relationships with others

Qualification

Technical supportWindows operating systemMac operating systemNetworking fundamentalsCCTV systemsAV equipmentIT ticketing systemsCustomer-focusedDetail-oriented

Required

Must be a currently enrolled student at the University of Arkansas

Basic familiarity with computers, operating systems, and technology troubleshooting (training provided)

Must be able to lift 20-30 pounds and climb ladders up to 10 feet

Must be able to obtain CJIS-clearance through the University of Arkansas Police Department

Preferred

Experience with Windows and Mac operating systems

Knowledge of networking fundamentals

Prior exposure to CCTV systems or AV equipment

Experience using IT ticketing systems

Proof of Veteran Status

Benefits

University contributions to health, dental, life and disability insurance

Tuition waivers for employees and their families

12 official holidays

Immediate leave accrual

A choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

Company

UAMS - University of Arkansas for Medical Sciences

Glassdoor3.6

UAMS is the state’s only comprehensive academic health center, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a northwest Arkansas regional campus; a statewide network of regional centers; and seven institutes: the Winthrop P.

Founded in 1879