University of Arkansas · 7 hours ago
IT Support Services Assistant
Fayetteville, AR
Full-time
Onsite
New Grad
$14/hr - $14/hrThe University of Arkansas is a leading institution committed to education and research. The IT Support Services Assistant is a part-time student position responsible for providing hands-on technical support for Information Technology Services, focusing on Desktop Support, CCTV Support, and Audio/Visual Support.
E-LearningEducationHigher Education
No H1B
Responsibilities
Providing hands-on technical support for Information Technology Services
Supporting three primary service areas in the UITS Service Management organization: Desktop Support, CCTV Support, and Audio/Visual (AV) Support
Maintaining regular, reliable, and non-disruptive attendance
Creating and maintaining collegial, harmonious working relationships with others
Qualification
Required
Must be a currently enrolled student at the University of Arkansas
Basic familiarity with computers, operating systems, and technology troubleshooting (training provided)
Must be able to lift 20-30 pounds and climb ladders up to 10 feet
Must be able to obtain CJIS-clearance through the University of Arkansas Police Department
Preferred
Experience with Windows and Mac operating systems
Knowledge of networking fundamentals
Prior exposure to CCTV systems or AV equipment
Experience using IT ticketing systems
Proof of Veteran Status
Benefits
University contributions to health, dental, life and disability insurance
Tuition waivers for employees and their families
12 official holidays
Immediate leave accrual
A choice of retirement programs with university contributions ranging from 5 to 10% of employee salary
Company
University of Arkansas
The University of Arkansas is a public, co-educational research university, providing undergraduate, graduate, and professional programs.
Founded in 1871
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$61.36MKey Investors
Federal Transit AdministrationArkansas department of human servicesArkansas Division of Higher Education
2025-11-20Grant· $13.17M
2025-05-21Grant· $10M
2025-05-05Grant· $1M
Leadership Team
Tobias Teeter
Associate Vice Chancellor for Economic Development
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
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