ICF · 15 hours ago
Senior Manager, Program Delivery
Phoenix, AZ
Full-time
Hybrid
Senior Level
$131K/yr - $222K/yr
7+ years expICF is a global advisory and technology services provider, and they are seeking a Senior Manager within their Utility Programs and Services Division to manage and grow their utility business in Arizona. The role involves developing customer relationships, managing program budgets, and overseeing program design and evaluation to meet energy efficiency goals.
ConsultingInformation TechnologyProfessional Services
Responsibilities
Contribute to portfolio and program design, including identification, analysis and selection of appropriate energy efficiency measures and development of effective, integrated delivery strategies
Oversee program evaluation, including analysis, data collection and reporting
Provide resource management, quality control, and budget accountability to maximize efficiency and client satisfaction
Manage P&L, financial metrics, and performance for the sub-region
Collaborate with internal cross-cutting teams such as operations, IT, marketing, and customer care to drive consistency, innovation, best practices, and operational efficiencies across the organization
Build and maintain client and industry relationships while driving businesses towards the implementation of energy performance improvements leveraging existing market knowledge and proven energy efficient technologies
Manage remote and in-house team members; staff will consist of energy analysts, engineers, marketers, account and trade managers, communication specialists, data analysts, and technical trainers
Provide support in the development of new products, technical tools and resources, and offerings
Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption
Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program
Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc
Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management
Review and analyze QA/QC data for projects reported to client
Effective project and budget management
Maintain comprehensive project tracking and provide leadership with relevant status updates and trending information
Manage program forecasts, budgets, and key performance indicators (KPIs) while providing regulatory support
Mentoring, leading, and collaborating with program team members
Must have a reliable vehicle for local travel. Requirements are once or twice a month for meetings and events. (reimbursement for mileage provided)
Qualification
Required
Bachelor's Degree in Energy, Business Admin, Environmental Studies or a related field (or applicants can substitute one year of related experience for one year of education)
7+ years of experience in an energy or energy related field (experience developing, designing, and managing successful energy efficiency, electrification, distributed energy resource, and/or demand reduction programs)
2+ years of experience leading project teams
Must have a reliable vehicle for local travel. Requirements are once or twice a month for meetings and events. (reimbursement for mileage provided)
Preferred
Working knowledge of demand side management (DSM) programs
Demonstrated experience guiding large program teams
Demonstrated experience with business development and client development
Demonstrated experience providing quality control and budget accountability
Demonstrated management experience of multi-client portfolio of programs and multi-disciplinary teams including subcontractors and strategic partners
An understanding of energy management, regulatory planning and policy, energy efficiency and demand management policies, program/portfolio design, and engineering
Industry certifications, professional affiliations, and publications
Benefits
Flexible workplace arrangements, work-life balance
Donation matching, volunteer opportunities
Tuition reimbursement
401k matching
Employee Stock Purchase Plan
Access to professional development resources
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5001-10000 employees
H1B Sponsorship
ICF has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (31)
2023 (35)
2022 (29)
2021 (31)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO
Leadership Team
John Wasson
Chairman, President and Chief Executive Officer
James Morgan
Chief Operating Officer and EVP
Recent News
2025-12-15
2025-12-08
Company data provided by crunchbase