Sinch · 5 hours ago
Site Reliability Engineer III
United States
Full-time
Remote
Senior Level
$143K/yr - $179K/yrSinch is pioneering the way the world communicates, providing a Customer Communications Cloud for over 150,000 businesses. They are seeking a Senior Site Reliability Engineer to join their SRE team, responsible for maintaining and optimizing the infrastructure that supports their email services while ensuring high reliability and performance standards.
MessagingMobileSaaSSoftwareTelecommunications
Responsibilities
Collaborate with other teams to define and implement system requirements
Design, build, and maintain cloud-based microservices infrastructure
Automate routine operational tasks and remediation processes to improve efficiency and reliability
Proactively fix and resolve issues, collaborating with support teams, other engineering teams, and using monitoring tools to ensure system health
Ensure that datastores operate efficiently and meet performance and availability goals
Contribute to the team's growth by mentoring junior engineers and sharing standard methodologies
Plan and execute strategies for scaling systems and infrastructure as needs grow
Qualification
Required
Strong background in infrastructure, operations, or software engineering with a focus on reliability
Extensive experience working with cloud platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS)
Proficiency in using configuration management tools like Terraform and Ansible to manage infrastructure
Hands-on experience with modern monitoring and observability tools such as Prometheus, Grafana, and similar technologies
Proven experience with distributed databases (e.g. Cassandra, Elasticsearch) and maintaining their health at scale
Familiarity with distributed event stores and stream-processing platforms
Strong coding skills in at least one modern programming language (Python, Go, etc.)
Expertise in running and maintaining production systems in a Linux environment and public cloud infrastructure
Demonstrated expertise in architecting solutions for complex technical challenges, and the ability to lead initiatives from conception through to execution
Strong interpersonal and communication skills, with a history of building effective relationships with cross-functional teams
Ability to mentor and guide junior engineers, fostering a collaborative and inclusive team culture
Benefits
We offer comprehensive market competitive medical, dental, and vision plans.
Take advantage of our free virtual counselling resources through our global Employee Assistance Program.
Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
Enjoy a generous paid time off program.
We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
Our flexible remote work offerings allow you to work wherever you are the most productive and successful.
Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
Company
Sinch
Sinch is a cloud communications company that connects businesses and customers through tools that enable personal engagement.
Founded in 2008
1001-5000 employees
H1B Sponsorship
Sinch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (5)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.58BKey Investors
SoftBank
2024-09-13Post Ipo Debt· $48.85M
2022-09-30Post Ipo Secondary
2021-05-24Post Ipo Equity· $1.13B
Leadership Team
Johan Hedberg
CEO
Laurinda Pang
Chief Executive Officer
Recent News
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2025-12-30
2025-12-15
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