Rental Associate jobs in United States
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Acme Tools · 6 hours ago

Rental Associate

Acme Tools is a family-owned company based in Grand Forks, ND, looking for a Rental Associate to join their team. The role involves balancing customer service and equipment management, including recommending tools, managing contracts, and maintaining rental equipment.

Retail
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Work & Life Balance

Responsibilities

Identifying customer needs to correctly recommend the right tool or equipment
Creating, modifying, and closing customer contracts accurately
Loading, unloading, and organizing rental equipment around the yard
Communicating professionally with customers via phone, email, and in person
Instructing customers on tool and equipment safety, operation, loading, and unloading
Inspecting tools, equipment, and trailers for damage and reporting repairs needed
Recording hours and fuel levels upon rental and return
Creating and closing service work orders on the computer
Troubleshooting equipment issues for customers in person and on the phone
Cleaning and maintaining tools and equipment
Conducting daily inventory reports for tools and equipment inside the store and outside in the yard
Scheduling ongoing maintenance to keep equipment in good working condition
Conducting regular maintenance and minor repairs on various rental equipment (changing fluids, replacing filters, ignition replacements, changing hydraulic lines, and replacing starters and alternators)
Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
Completing related tasks as assigned

Qualification

Customer service experienceMechanical aptitudeComputer skillsToolsEquipment knowledgeLift 70 lbsCommunication skills

Required

Valid Driver's License with a clean driving record
Ability to work Saturdays
Computer skills and ability to learn new software
Strong communication skills
Willingness to work indoors and outdoors in all seasons
Ability to lift up to 70 lbs
Ability to sit, stand, and walk for the majority of your shift
Ability to push, pull, squat, bend, and reach throughout your shift

Preferred

Mechanical aptitude
Previous experience operating equipment
Customer service experience
Tools and equipment knowledge

Benefits

Generous PTO from Day 1
6 Paid Holidays
Employee Discounts
Medical, Dental, and Vision insurance plans
Medical and Dependent Care Flexible Spending Accounts
Traditional and Roth 401(k) plans with company matching
100% company-paid Group Life Insurance
Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs
Additional Voluntary Life Insurance
100% company-paid Short and Long-term Disability Coverage
A Supportive and Collaborative Work Environment where your contributions matter

Company

Acme Tools

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Acme Tools is a retail company that provides retailing tools and equipment.

Funding

Current Stage
Late Stage

Leadership Team

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Dean Spicer
Chief Technology Officer
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Scott Foyt
Chief Financial Officer
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Company data provided by crunchbase