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Colibri Group · 2 days ago

VP, Pharmacy Segment Leader

United States

Full-time

Remote

Director/Executive

Colibri Group is seeking a Pharmacy Segment Leader who will be responsible for customer value creation and economic outcomes across the Pharmacy portfolio. This role focuses on ensuring a coherent growth system that delivers customer outcomes and profitable performance, while collaborating with functional leaders to translate segment priorities into scalable execution.

Continuing EducationEducation

H1B Sponsor Likely

Responsibilities

Own the end-to-end lifecycle vision for the Pharmacy segment

Establish and maintain a cohesive segment strategy aligned to Colibri’s three-year plan and Pharmacy’s 2026 economic commitments

Ensure B2B and B2C experiences reinforce each other (e.g., enterprise workforce solutions connected to learner outcomes and content ecosystems)

Align B2B buyers, admins, and influencers around clear value narratives and ROI, especially in pharmacy enterprises

Identify and eliminate friction across journeys, platforms, content libraries, onboarding, and customer support loops

Be accountable for segment-level performance against quarterly and annual financial commitments, including renewal and retention durability, expansion / multi-product adoption, and growth wedges (esp. Technician Suite)

Define, own, and operationalize a driver-based metric system including activation, engagement, retention/renewal, expansion, usage intensity, time-to-value, and lifecycle conversion rates

Create a clear linkage between customer outcomes and economic outcomes (LTV, margin, NRR, pipeline efficiency)

Inform pricing strategies across both B2B and B2C, including testing methodologies and risk management on pricing model migrations

Lead and align cross-functional “pods” around the Pharmacy segment’s lifecycle outcomes and KPIs

Set segment operating rhythms including lifecycle KPI reviews, funnel and expansion reviews, experiment cadences, and customer feedback loops

Hold teams accountable to commitments, learning velocity, and customer outcomes

Serve as the primary internal voice of the Pharmacy segment with a deep understanding of customer needs, buyer dynamics, and market trends

Own executive-level customer engagement for B2B to ensure VOC drives prioritization, positioning, and lifecycle design

Maintain situational awareness of competitive pressure (e.g., Relias, HealthStream, Medbridge, ASHP, Wolters Kluwer/Simplifi)

Drive a consistent view of 'what customers value' into segment strategy, GTM messaging, and product investment

Lead and participate in all pharmacy advisory boards and ensure translation of learnings into full segment strategy

Qualification

B2B growth ownershipPharmacy experienceSystems thinkingGTM onboarding experienceAnalytical skillsLeadership through influenceCross-functional alignmentCustomer engagement

Required

Has owned outcome-based growth for a B2B (or B2B2C) segment with complex buyer/admin/learner dynamics

Has experience in pharmacy (retail and/or hospital) and/or closely adjacent fields; can engage enterprise healthcare executives and translate VOC into decisions

Strong systems thinker: can connect product, platform, customer success, sales, marketing, and GTM mechanics into measurable loops

Comfortable leading through influence and shared metrics rather than direct authority

Experience with GTM client onboarding and documentation

Experienced in enterprise lifecycle motions: onboarding, adoption, expansion, renewal, multi-product penetration

Highly analytical: can build driver-based models, spot friction, and run experimentation with product market fit

Company

Colibri Group

At Colibri, we collaborate with over 5 million professionals and partners to provide exceptional professional education solutions for licensing, continuing education, test preparation, and career readiness.

Founded in 1990

Providence, Rhode Island, USA

1001-5000 employees

http://www.colibrigroup.com/

H1B Sponsorship

Colibri Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)

2022 (1)