Chittick Family Eye Care ยท 5 hours ago
Office Manager-Optometry Practice
Lincoln, IL
Full-time
Onsite
Mid, Senior Level
$50K/yr - $60K/yrChittick Family Eye Care is an established optometry practice located in Lincoln, Illinois, seeking a dependable and organized Office Manager to oversee day-to-day operations. The role involves managing staff and clinical flow while ensuring high patient satisfaction and compliance with office policies.
EyewearHealth CareWellness
Responsibilities
Supervise and lead front desk and clinical staff
Hire, train, coach, and evaluate team members
Foster a positive, professional, and patient-focused work environment
Address performance issues promptly and professionally
Ensure compliance with office policies, procedures, and HIPAA standards
Oversee daily clinic flow to keep schedules running efficiently
Coordinate patient scheduling, confirmations, and follow-ups
Troubleshoot operational issues as they arise
Maintain organization of records, supplies, and exam lanes
Work closely with leadership to improve workflows and efficiency
Tech for the optometrist daily as needed, including:
Pre-testing
Patient workups
Diagnostic testing
Assisting with exams and patient education
Ensure clinical protocols are followed consistently
Interact directly with patients to ensure a high level of care and satisfaction
Handle patient questions, concerns, and complaints professionally
Support front desk operations during busy periods when needed
Manage inventory and order supplies
Assist with basic reporting and operational tracking
Coordinate with vendors and service providers as needed
Qualification
Required
Management or supervisory experience required
Strong organizational and communication skills
Ability to lead by example and stay calm in a fast-paced environment
Comfortable balancing administrative duties with hands-on clinical work
Preferred
Prior experience in an optometry or ophthalmology office strongly preferred
Ophthalmic technician experience preferred
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Company
Chittick Family Eye Care
The Doctors and Staff of Chittick Family Eye Care strive to provide each patient with excellence in vision and eye health care.
Founded in 1959
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Shanks
Chief Operating Officer
Company data provided by crunchbase