Kforce Inc ยท 5 hours ago
AV/IT Support
New York, NY
Contract
Hybrid
Mid Level
$46/hr - $50/hr
3+ years expKforce Inc is seeking an AV/IT Support Tech, where you will utilize your IT expertise and customer service skills to provide technical support within a law firm environment. The role focuses on resolving hardware and software issues to ensure client satisfaction and smooth operations.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Troubleshoot and resolve hardware/software issues, ensuring smooth operations and recommending solutions
Provide on-site and remote support, desk-side training, and customer service for all IT-related issues
Support mobile devices, including enrollment in MDM and two-factor authentication
Manage support tickets per SLAs, track requests, and maintain communication until resolution
Perform proactive maintenance to prevent downtime
Apply imaging processes for desktops/laptops, including data backup and configuration
Maintain IT asset records in the Configuration Management system, including updates and off-site hardware movement
Create and maintain team documentation (checklists, equipment summaries, IS library content)
Deploy and recover IT assets for new hires and terminations; assist with lease returns, equipment relocation, and end-of-life disposal
Participate in rotational weekend and after-hours on-call support
Assist with IS projects, rollouts, and other duties as assigned
Qualification
Required
Associate's degree and at least one IT certification required; Bachelor's preferred
Minimum 3 years of IT experience
Adaptability to evolving technologies and firm needs
Strong collaboration and communication skills; ability to manage confidential information
Critical thinking and problem-solving in complex technical environments
Organizational excellence, attention to detail, and ability to prioritize in fast-paced settings
Broad knowledge of Microsoft applications; Ability to lift up to 50 pounds
Availability for overtime, evenings, weekends, and holidays as needed
Preferred
Microsoft or CompTIA certifications desired
Law firm experience strongly preferred
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase