Box Office Manager jobs in United States
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Lake Erie Crushers ยท 1 day ago

Box Office Manager

positionAvon, OH
timeFull-time
remoteOnsite
seniorityMid Level

Lake Erie Crushers is seeking an energetic and customer-focused Box Office Manager for the 2026 season. This role is key in delivering a top-tier fan experience by managing ticket sales, resolving customer issues, and supporting operational objectives at the ballpark.

EventsHospitalityRentalSports
Hiring Manager
Adam Plyler
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Responsibilities

Sell single-game, group, and season tickets using Tickets.com ticketing software
Process credit card transactions accurately and efficiently
Assist with accessible seating requests and special ticketing accommodations
Reconcile daily sales and maintain accurate transaction records
Provide exceptional service to fans in person, over the phone, and via email
Troubleshoot ticketing issues and resolve customer concerns
Promote ticket packages, memberships, and upsell additional products
Prepare the box office for all game days and events
Print tickets, set up ticket windows, and ensure all systems are ready
Assist in smooth transitions between pregame, in-game, and postgame ticketing needs
Support overall sales goals and assist with outbound ticketing initiatives
Help with mailings, data entry, and maintaining customer databases
Provide general front office support as needed

Qualification

Ticketing systemsCustomer serviceMicrosoft Office SuiteCommunication skillsProblem-solvingOrganizational skills

Required

Excellent communication and interpersonal skills
Strong problem-solving ability and a positive, professional attitude
Comfortable with computers and Microsoft Office Suite
Experience with ticketing systems (Tickets.com preferred)
Highly organized, detail-oriented, and reliable
Self-motivated and able to work both independently and as part of a team
Must be able to work evenings, weekends, and holidays during the season

Benefits

Eligible for Commission

Company

Lake Erie Crushers

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Lake Erie Crushers is a stadium that provides venues for leagues and parties.
dateFounded in 2009
location
Avon, Ohio, USA
people-size51-200 employees
web-link
https://www.lakeeriecrushers.com

Funding

Current Stage
Growth Stage

Leadership Team

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Jacqueline Kramig , MSW, LSW
Owner and Partner
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Company data provided by crunchbase