CGS (Computer Generated Solutions) · 1 month ago
Sr. Learning Consultant
United States
Contract
Remote
Senior Level
7+ years expCGS is a leading provider of enterprise Learning and Development solutions, serving Fortune 500 companies for 40 years. They are seeking a client-facing Sr. Learning Consultant to lead analysis and design for a major systems replacement initiative, working directly with stakeholders to develop training strategies and documentation.
Information Technology & Services
Responsibilities
Serve as the day-to-day learning consultant interfacing with client program leadership, BAs, product owners, and SMEs
Plan and facilitate discovery workshops, interviews, and working sessions to capture current vs. future state workflows
Analyze new system functionality and process changes to identify impacts to roles, tasks, and SOPs/procedures
Create training needs analysis (TNA) and impact assessments tied to role-based performance requirements
Identify content gaps where “word changes” are insufficient and net-new training or redesigned instruction is required
Produce high-quality, client-ready documentation such as: Design Docs / Learning Blueprints, Task-to-training matrices, Role curricula / learning paths, Storyboards/scripts for WBT/ILT, Assessment strategies and knowledge checks
Ensure design supports rapid downstream development by internal teams and tool-assisted workflows (e.g., AI-supported content generation)
Partner with internal production teams (IDs, dev, media) to ensure requirements are understood and build ready
Provide ongoing clarification/Q&A during development, review cycles, and UAT
Qualification
Required
7+ years in Learning BA, Senior Instructional Design, Learning Consultant, or similar role (client-facing)
Demonstrated experience supporting enterprise system implementations (ERP/LIMS/WMS/CRM, etc.) and process change
Expert ability to translate complex workflows into performance-based learning and clear design documentation
Strong facilitation skills and executive-ready communication (written and verbal)
Proven experience working in regulated, SOP-driven, or high-compliance environments
Preferred
Experience in blood collection, blood operations, biologics, medical devices, or healthcare supply chain
Familiarity with change management concepts (Prosci/ADKAR or similar)
Experience designing for blended delivery (WBT, ILT/VILT, performance support)
Comfort working with structured content workflows and enabling rapid design-to-build handoffs (including AI-assisted pip
Company
CGS (Computer Generated Solutions)
For over 40 years, CGS has enabled global enterprises, regional companies, and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Phil Friedman
CEO
Mark Tullio
Chief Marketing Officer
Recent News
2024-04-08
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