Cape Cod Healthcare · 2 weeks ago
Secretary/Receptionist
Hyannis, MA
Part-time
Onsite
Entry Level
$18.58/hr - $18.58/hr
2+ years expCape Cod Healthcare is a prominent healthcare provider, and they are seeking a Secretary/Receptionist to support clinical staff and ensure efficient office operations. The role involves scheduling patient appointments, maintaining records, and providing excellent service to patients and staff in a busy medical environment.
Health Care
Responsibilities
Provide secretarial/receptionist coverage in an efficient, timely, and professional manner. Multitask in a busy office environment. Adhere to all standards of confidentiality regarding patient rights
Schedule patient appointments in person or by telephone
Prepare reports and correspondence; produce schedules and charges from automated systems
Locate, pull and prepare charts for the following day's schedules
Maintain clinician daily appointment schedule
Assist in location of missing charts and compile new charts. Open and distribute mail
Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc. Pull charts for telephone messages as needed
Greet patients, verify insurance and collect co-payments. Follow policy and procedure regarding reporting any non-payment and/or insurance changes. Obtain all required consents. Secure copies of valid insurance cards
Answer telephone in a timely manner, direct calls to appropriate persons, and take accurate messages
Schedule appointments as requested with other providers, agencies, etc. Prepare associated forms such as requisitions or referral forms with review of any prep required as necessary
Copy and/or provide medical records information to outside providers under established guidelines as needed. Distribute charts to clinician, nurse, or physician for release as needed
Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors, and personnel both inside and outside the practice
Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes
Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers in a manner that reflects Cape Cod Human Services’ commitment to CARES: compassion, accountability, respect, excellence and service
Provide back up for the switchboard, secretaries and/or records specialist as needed
Perform other work-related duties as requested or assigned by manager
Qualification
Required
Provide secretarial/receptionist coverage in an efficient, timely, and professional manner
Multitask in a busy office environment
Adhere to all standards of confidentiality regarding patient rights
Schedule patient appointments in person or by telephone
Prepare reports and correspondence; produce schedules and charges from automated systems
Locate, pull and prepare charts for the following day's schedules
Maintain clinician daily appointment schedule
Assist in location of missing charts and compile new charts
Open and distribute mail
Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc
Pull charts for telephone messages as needed
Greet patients, verify insurance and collect co-payments
Follow policy and procedure regarding reporting any non-payment and/or insurance changes
Obtain all required consents
Secure copies of valid insurance cards
Answer telephone in a timely manner, direct calls to appropriate persons, and take accurate messages
Schedule appointments as requested with other providers, agencies, etc
Prepare associated forms such as requisitions or referral forms with review of any prep required as necessary
Copy and/or provide medical records information to outside providers under established guidelines as needed
Distribute charts to clinician, nurse, or physician for release as needed
Ensure accurate maintenance of administrative records
Work/communicate cooperatively with co-workers, patients, visitors, and personnel both inside and outside the practice
Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes
Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers
Provide back up for the switchboard, secretaries and/or records specialist as needed
Perform other work-related duties as requested or assigned by manager
Ability to read, write and communicate in English
Must be computer proficient in Microsoft Office and/or other applicable software programs
Physical and mental health appropriate to meet the demands of this position
Frequent standing, walking, use of stairs, sitting, stooping, pulling, lifting overhead, reaching depending on job assignment
Lifts supplies and equipment (15-25 lbs.)
Considerable telephone communications and documentation
Ability to work in a fast-paced environment and manage multiple tasks at any time
Preferred
Two years secretarial experience preferred, preferably in a clinical/medical office setting and/or Associates level education
Experience in Medical Office Software preferred
Company
Cape Cod Healthcare
Cape Cod Healthcare offers a comprehensive array of medical services delivered by top-notch teams of healthcare providers.
5001-10000 employees
H1B Sponsorship
Cape Cod Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Michael Lauf
President and CEO
Richard Silveria
Chief Financial Officer
Recent News
2025-09-10
Company data provided by crunchbase